Claims Supervisor
1 week ago
CorVel Corporation is seeking a highly skilled and experienced Claims Supervisor to join our team. As a Claims Supervisor, you will be responsible for overseeing a team of claims professionals, ensuring that all quality, productivity, and customer service standards are met while adhering to company policies and procedures.
Key Responsibilities- Supervise and manage a team of claims professionals to ensure peak performance and adherence to company policies and procedures.
- Support the Claims Manager in staff recruitment, interviews, and training of new staff on procedures and job-related functions.
- Provide technical and jurisdictional guidance to claims staff regarding complex Auto and GL exposures, investigation, litigation issues, and Special Handling Instructions.
- Function as a liaison, suggesting and implementing final resolution for clients and employees regarding claim-specific, procedural, or special requests.
- Complete daily assignments to adjusters and ensure timely and accurate processing of claims.
- Adhere to HIPAA regulations, policies, and procedures.
- Requires regular and consistent attendance and adherence to all safety rules and regulations during work hours.
- Comply with all company policies, best practices, and procedures.
- Additional projects and duties as assigned.
- Expertise in the handling of Auto and General Liability claims.
- Municipality experience is a plus.
- Excellent written and verbal communication skills.
- Ability to assist team members to develop knowledge and understanding of claims practice.
- Participate in Customer Claim Reviews and Presentations.
- Effective quantitative, analytical, and interpretive skills.
- Strong leadership, management, and motivational skills.
- Demonstrated strong customer service skills.
- Ability to travel overnight and attend meetings if required.
- Ability to remain poised in stressful situations and communicate diplomatically via telephone, computer, fax, correspondence, etc.
- Computer proficiency and technical aptitude with the ability to utilize MS Office, including Excel spreadsheets.
- Strong interpersonal, time management, and organizational skills.
- Ability to work both independently and within a team environment.
- Bachelor's degree or a combination of education and related experience.
- Demonstrated public speaking skills.
- Minimum 5 years' experience handling Auto and General Liability claims, including high exposure losses and litigation.
- Minimum 5 years supervisory experience in an insurance setting.
- Municipality experience is preferred.
- Insurance licensing in the states where the client is involved and where required.
CorVel Corporation uses a market-based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during the interview process, taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $67,086 – $111,634
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