Customer Service Representative

4 weeks ago


Billings, United States Graybar Full time

Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests, and providing support needed in a timely, professional, and courteous manner. Hourly rate: Starting at $22.00 depending on experience. In This Role You Will Ensure every customer experience is top-notch in quality Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow-up on all customer issues Take an active role in selling Graybar goods and services on inbound calls Provide support on product selection and application Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit, and claims Skills & Requirements Strong communication skills Ability to handle a variety of customer situations with enthusiasm and tact Some retail or counter sales experience preferred 2-year or 4-year degree preferred #J-18808-Ljbffr



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