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Vice President of Revenue Cycle

2 months ago


Eureka Springs, United States CLevelCrossing Full time

Vice President of Revenue Cycle Washington Regional Medical System (the “System”) is our region’s only locally governed, community-owned, not-for-profit healthcare system. The System includes a 425-bed acute care hospital known as Washington Regional Medical Center (the “Hospital”) which is located in Fayetteville, Arkansas. The Hospital is supported by the System- including hospital-based, specialty and primary care providers - that span across Northwest Arkansas into Harrison and Eureka Springs. Being heavily supported and invested in our community makes Washington Regional a unique employer, encouraging staff to give back to the community in which we live and work. Washington Regional Mission, Vision and Values Mission : Washington Regional is committed to improving the health of people in communities we serve through compassionate, high-quality care, prevention and wellness education. Vision : To be the leading healthcare system in Northwest Arkansas --- the best place to receive care and the best place to give care. Values : To treat others – patients and their families, visitors, physicians, and each other – as we would want to be treated. Position Summary The Vice President of Revenue Cycle (the “Vice President” or “VP”) reports directly to the Chief Financial Officer (the “CFO”). The Vice President is the principal executive responsible for organizing, planning, and managing the day-to-day operations of the Hospital and System patient financial access, revenue cycle and central billing office departments (the “CBO”). The position shares responsibility for ensuring compliance with applicable federal and state legal requirements and shall serve as a point of contact for regulatory and accreditation bodies that interact with all central billing office functions. The executive is principally responsible for managing department staff, budgets, and strategic initiatives in accordance with System policies, procedures, and directives of senior leadership. Essential Position Responsibilities Set expectations, guide, and motivate CBO department directors to promote Washington Regional’s mission, values, and strategic plan. Help to develop an organizational culture which creates a clear vision for the future and defines the values that underlie day-to-day activities and meets the changing needs of the community. Develop and implement productivity measures and methods of budget control within assigned areas of responsibility to further the mission, values, and strategic plan. Coordinate capital budget planning projects, working closely with the executive team to ensure collaboration and integration of capital requests with the hospital’s strategic plans and goals. Draw on information from a variety of resources to alter processes and improve performance. Actively participate with other hospital leaders on long range planning that promotes the Hospital’s and System’s strategic plan and supports future community health needs. Provide a framework and collaborative culture in which department directors can effectively plan, direct, coordinate, provide, and improve health care services. Lead recruitment, retention, and staff development efforts within assigned areas of responsibility. Oversee the development and implementation of standards, policies and procedures, critical paths, and other processes which integrate CBO services across the Hospital and System. Ensure effective performance improvement activities are integrated into the framework of all assigned departments. Actively participate with Hospital and System management to ensure compliance with accreditation standards and related federal, state and local regulatory requirements. Direct personnel functions related to areas of responsibility including hiring, supervision and performance management of personnel. Support staff education and development which cultivates leaders at every level. Qualifications Education: Master’s degree in business, healthcare administration or related field preferred. Minimum of seven (7) years of directly related healthcare leadership experience including data collection and analysis, leading teams and personnel to success around a common goal, experience and success in developing and implementing systematic changes and experience in implementing policy and procedures that perpetuate a customer centric environment. Possession of a valid Arkansas driver's license is a requirement for this job. Professional Skills Approximately seven to ten years progressively more responsible related work experience which includes five to seven years supervisory and managerial experience, in order to effectively direct and manage activities within patient and customer experience and services. Advanced interpersonal skills necessary in order to provide effective leadership to subordinate personnel and effectively communicate with a wide variety of hospital personnel, community residents and outside agencies personnel. Advanced analytical skills necessary in order to develop and implement new policies techniques and procedures. Distinguishing Features of the Vice President (VP) Position Under general supervision of the CFO, the Vice President is responsible for the administrative supervision over revenue cycle functions including financial access, revenue integrity, billing and revenue cycle education. The VP administers and coordinates the operations of these departments to ensure proper management and effective operation of the delivery of care in accordance with established accreditation, regulatory and professional standards, together with applicable Hospital and System policies and procedures.

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