Current jobs related to Technical Support Specialist - Oklahoma City - BankOnIT
-
Technical Support Specialist
2 weeks ago
Kansas City, Kansas, United States C4 Technical Services Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at C4 Technical Services. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key Responsibilities:Provide technical support and assistance to clients and...
-
Technical Support Specialist
1 month ago
Kansas City, Missouri, United States C4 Technical Services Full timeJob Title: Technical Helpdesk SpecialistAt C4 Technical Services, we are seeking a highly skilled and motivated Technical Helpdesk Specialist to join our team. As a Technical Helpdesk Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive the...
-
Technical Support Specialist
2 weeks ago
Oklahoma City, Oklahoma, United States BankOnIT Full timeJob Title: Technical Support SpecialistAt BankOnIT, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, assisting them with their day-to-day technical issues.Key Responsibilities:Provide technical support to customers via...
-
Technical Clarification Specialist
4 weeks ago
Oklahoma City, Oklahoma, United States PuroClean Certified Restoration Specialist of Auburn Full timeJob Title: Technical Clarification SpecialistWe are seeking a highly experienced Technical Clarification Specialist to ensure that our project results meet technical quality, reliability, design, and cost expectations.Key Responsibilities:Technical Quality Assurance: Ensure project results meet the requirements regarding technical quality, reliability,...
-
Technical Support Specialist
3 weeks ago
Oklahoma City, Oklahoma, United States BankOnIT Full timeJob Title: Technical Support SpecialistAt BankOnIT, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting and resolving technical issues, and ensuring that our customers receive the highest level of...
-
Technical Support Specialist
4 weeks ago
Oklahoma City, Oklahoma, United States BankOnIT Full timeJob Title: Technical Support SpecialistAt BankOnIT, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting and resolving technical issues, and ensuring that our customers receive the highest level of...
-
Technical Support Specialist
1 week ago
Oklahoma City, Oklahoma, United States BankOnIT Full timeJob Summary:BankOnIT is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment or in person at a...
-
Technical Support Specialist
2 weeks ago
Kansas City, Kansas, United States C4 Technical Services Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at C4 Technical Services. The successful candidate will be responsible for providing technical assistance to end-users, resolving issues, and ensuring proper computer operation.Key ResponsibilitiesManage and prioritize assigned requests to ensure timely resolution per...
-
Technical Support Specialist
2 weeks ago
Oklahoma City, Oklahoma, United States University of Oklahoma Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at the University of Oklahoma. As a Technical Support Specialist, you will be responsible for providing technical support to departmental network and computer operations by troubleshooting and resolving issues with IT systems when they arise.Key ResponsibilitiesConfigure...
-
Technical Support Specialist
2 weeks ago
Oklahoma City, Oklahoma, United States BankOnIT Full timeJob Summary:The Technical Support Specialist will provide technical assistance to end-users with their day-to-day technical issues. This role requires a strong understanding of desktop operating systems, software applications, and PC/Server/Network hardware. The ideal candidate will have at least two years of technical work experience and a strong...
-
Technical Support Specialist
2 weeks ago
Oklahoma City, Oklahoma, United States CFS Brands Full timeJob Title: Technical Support SpecialistCFS Brands is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch support to our employees with their Windows-based computers and iOS devices.Key Responsibilities:Maintain hardware standards in the CFSB office space,...
-
Technical Support Specialist
3 weeks ago
Oklahoma City, Oklahoma, United States Integrated Resources, Inc Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Integrated Resources, Inc. This is a fantastic opportunity to work in a dynamic laboratory environment and contribute to the success of our organization.Key ResponsibilitiesProvide technical support to laboratory staff, ensuring the smooth operation of laboratory...
-
Technical Support Specialist
2 weeks ago
Oklahoma City, Oklahoma, United States Techmate Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Techmate, a pioneering On-Demand, Technical Support SaaS Platform built for the distributed workforce.The ideal candidate will have 5+ years of experience in an enterprise environment using Windows and some Apple/Mac hardware, with a strong background in application...
-
Technical Support Specialist
1 month ago
Oklahoma City, Oklahoma, United States University of Oklahoma Full timeJob SummaryThe University of Oklahoma is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to our network and computer operations.Key ResponsibilitiesConfigure and install hardware and software systemsPerform diagnostic testing and troubleshooting to...
-
Technical Support Specialist
2 weeks ago
Oklahoma City, Oklahoma, United States COFORGE Marketing Full timeJob Title: Desktop Support SpecialistsKey Responsibilities: We are seeking a skilled Desktop Support Specialist to join our team at COFORGE Marketing. The ideal candidate will have experience in imaging, laptops/desktop troubleshooting, resolving printer issues, shipping, field service, and receiving equipment. Additionally, they should have over 4 years of...
-
Technical Support Specialist
2 weeks ago
Oklahoma City, Oklahoma, United States Paycom Online Full timeJob SummaryWe are seeking a highly skilled Technical Support Analyst to join our team at Paycom Online. As a Technical Support Analyst, you will be responsible for providing technical assistance to customers and users of our hardware and software, identifying, diagnosing, and resolving technical issues.Key ResponsibilitiesProvide technical support to...
-
Technical Support Specialist
3 weeks ago
Neptune City, New Jersey, United States TDK Full timeJob Title: Technical Support SpecialistAt TDK, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and advice to customers using our products or experiencing issues with our products.Key Responsibilities:Assist customers with technical...
-
Technical Support Specialist
1 month ago
Oklahoma City, Oklahoma, United States Oracle Full timeAbout the RoleOracle is seeking a highly skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing technical support to our customers and internal stakeholders.Key ResponsibilitiesProvide technical support to customers and internal stakeholders via phone, email, and chat. Troubleshoot and...
-
Technical Support Specialist
4 weeks ago
Kansas City, Missouri, United States PRI Global Full timeJob Title: Technical Support SpecialistAt PRI Global, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing routine technical support and maintenance for our clients' operations environment with a focus on networking technologies.Key Responsibilities:Provide...
-
Technical Support Specialist
2 weeks ago
Oklahoma City, Oklahoma, United States Paycom Online Full timeJob SummaryWe are seeking a highly skilled Technical Support Analyst I to join our team at Paycom Online. As a Technical Support Analyst I, you will be responsible for providing exceptional technical support to our customers and users of our hardware and software.Key ResponsibilitiesProvide technical support to customers and users via phone, email, and other...
Technical Support Specialist
2 months ago
Overview:
Summary/Objective
The Support Technical Specialist is a staff position that provides technical support assisting end-users with their day-to-day technical issues.
Why you want this job
- Innovate and forward-thinking environment.
- Catered lunch everyday.
- Certification program including permanent raises and exam reimbursement.
- Autonomous role working on a variety of systems and networking troubleshooting.
- Environment that fosters internal growth and learning resources.
- Compensation: $22.50/hr.-$26.00/hr.
- Positions available in Oklahoma City, OK, and Lenexa, KS.
Responsibilities:
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Under general supervision, provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment or in person at a client site.
- Act as the initial or second-level contact for all end-users that need technical support.
- Answering the help desk phone, creating new or updating existing tickets, and responding to tickets assigned as appropriate.
- Assist less experienced technicians with technical problems they encounter.
- Clearly communicate technical solutions in a user-friendly, professional manner, and assist junior and senior technicians.
- Follow defined procedures and policies to resolve recurring tasks.
- Escalate or involve senior technicians on more sensitive or complex end-user problems.
- Perform related work as required.
Competencies
- Technical Capacity.
- Problem Solving/Analysis.
- Communication Proficiency.
- Team Player.
- Good Decision Making.
- Work Independently.
- Time Management.
Supervisory Responsibility
This position has no supervisory responsibility.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Position Type and Expected Hours of Work
This is a full-time position. Hours of work and days are typically Monday through Friday in one of the following timeslots: 7:00 a.m. to 4:00 p.m., 8:00 a.m. to 5:00 p.m., or 9:00 a.m. to 6:00 p.m. Occasional evening and weekend work may be required as job duties demand.
Travel
No travel is expected for this position. Voluntary travel opportunities may be available as needed.
Qualifications:Required Education and Experience
- Intermediate understanding of desktop operating systems, various software applications, and PC/Server/Network hardware.
- Intermediate understanding of principles and theories of network systems and management.
- Intermediate understanding of Internet technologies and products.
- At least two years of technical work experience or equivalent education.
Preferred Education and Experience
- Associates (or higher) degree in computer science-related field.
- Two or more years of technical work experience.
- Two or more relevant technical certifications (e.g., A+, Network+ and Security+).
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
