Technical Support Specialist

4 weeks ago


Kansas City, Kansas, United States C4 Technical Services Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at C4 Technical Services. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.

Key Responsibilities:
  • Provide technical support and assistance to clients and internal teams via phone, email, and in-person.
  • Manage and prioritize technical requests to ensure timely resolution.
  • Escalate complex technical issues to senior support teams as needed.
  • Collaborate with cross-functional teams to resolve technical issues and improve overall service delivery.
  • Stay up-to-date with the latest technology trends and advancements to provide expert-level support.
Requirements:
  • Basic knowledge of computer hardware and software.
  • Experience with Microsoft Windows operating systems and Microsoft Office applications.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • High school diploma or equivalent required; degree in computer science or related field preferred.
Work Environment:

C4 Technical Services is an equal opportunity employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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