Technical Support Specialist
4 weeks ago
We are seeking a highly skilled Technical Support Specialist to join our team at C4 Technical Services. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.
Key Responsibilities:- Provide technical support and assistance to clients and internal teams via phone, email, and in-person.
- Manage and prioritize technical requests to ensure timely resolution.
- Escalate complex technical issues to senior support teams as needed.
- Collaborate with cross-functional teams to resolve technical issues and improve overall service delivery.
- Stay up-to-date with the latest technology trends and advancements to provide expert-level support.
- Basic knowledge of computer hardware and software.
- Experience with Microsoft Windows operating systems and Microsoft Office applications.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- High school diploma or equivalent required; degree in computer science or related field preferred.
C4 Technical Services is an equal opportunity employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Technical Support Specialist
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