Hilton Beachfront Resort and Spa- Front Desk Associates

3 weeks ago


Hilton Head Island, United States Crestview Management, LLC Full time
Front Desk Associates
Hilton Beachfront Resort and Spa
Location: Hilton Head Island, SC, 29928
Job Description

The Hilton Beachfront Resort and Spa is seeking Front Desk Associates to join our team. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests and ensuring their stay is comfortable and enjoyable.
Responsibilities
  • Greet guests and check them into their rooms
  • Answer phone calls and respond to guest inquiries
  • Assist guests with any needs or requests they may have during their stay
  • Handle cash and credit card transactions accurately and efficiently
  • Maintain a clean and organized front desk area
  • Collaborate with other hotel staff to ensure guest satisfaction
Requirements
  • High school diploma or equivalent
  • Prior experience in customer service or hospitality preferred.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Proficient in Microsoft Office and other computer programs.
  • Flexible schedule, including weekends and holidays.
  • Experience in Hilton ONQ system will be an added bonus.

If you are a friendly and outgoing individual with a passion for customer service, we encourage you to apply for this exciting opportunity at the Hilton Beachfront Resort and Spa.
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