Spa Coordinator

3 months ago


Hilton Head Island, United States Omni Hotels & Resorts Full time

Location

Hilton Head Oceanfront Resort

Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests. 


Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.

Job Description

The Spa Coordinator will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.

Responsibilities

Check guests in and out according to Omni Standards Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service. Up-sell, cross-sell, and pre-sell spa services and products. Provide tours of the spa and offer/serve beverages as needed. Communicate spa promotions with guests.

Qualifications

Must be able to communicate effectively in a professional business environment. Ability to accurately and efficiently input information into computer systems Ability to prioritize, organize and follow up all responsibilities Ability to work a flexible schedule to include nights, weekends and holidays Ability to stand for long periods of time Previous customer service experience Previous cashiering experience is preferred Previous administrative experience preferred Previous scheduling experience preferred High school diploma or equivalent. Ability to lift, carry, push, pull 30 lbs.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability.


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