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Client Development Senior Manager
1 month ago
The Boston Consulting Group Client Development Senior Manager Denver , Colorado Apply Now Client Development Senior Managers (CDSMs) work at the intersection ofbusiness development, account management, marketing, and clientengagement within BCG's most strategic accounts. In this role, you will beembedded as a key member of a BCG account team in order to support the fullrange of activities required to support the client and the account team. Youwill serve as a thought partner and become the "chief of staff" to thelead Partner(s) on the account, including the Chief Coordinating Officer(CCO), or lead BCG relationship partner. CDSMs should be self-starterswith outstanding organization and communication skills, who are excitedabout working in an entrepreneurial environment and who are adept at buildingrYOU'RE GOOD AT The objective of the Client Development Senior Manager role is to providestrategic support to Client Coordinating Officers (CCOs) and clientaccount teams for our largest and most complex clients, supporting theaccount's business development priorities. You will become an expert on theclient, acting as a Chief of Staff to the CCO, identifying clientdevelopment and growth opportunities, and ensuring strong accountperformance. Examples of what you will do include driving the account planningprocess, managing the business pipeline, developing the account marketingstrategy, overseeing pricing and contracting, and supporting financial andmarket analysis. In this role, you will also become an integrated teammember of the client account team, coordinating strategic case teamactivities to ensure effective teaming across Partner teams, non-Partnerteams, and supporting functions.Leading and supporting the full cycle process of account planning: Constructing a comprehensive client account plan in partnership with theaccount team to guide the team's activities and priorities. Ensuring thatthe day-to-day execution of the account plan, driving action behind the teamambitions through active project management Developing and maintaining the client relationship map and ensure a robustengagement strategy for key relationships is in place, helping the accountleadership drive the development of deep and personal client relationships Managing the account marketing plan, including event invitation strategy andmanagement and distribution of thought leadershipServing as an expert client resource and maintaining robust client informationand knowledge: Maintaining baseline/background client information (proposal tracking,investor presentations, marketing information, investment history,client references, etc). Monitor client news, earnings/ analystviews, financial information and derive actionable insights Tracking broader industry trends and changes to help the account leadershipunderstand the broader market landscape Identifying potential white space opportunities for the account and conductquantitative analysis as needed Attending and actively participating in internal practice areas and functionaltopic conferences to stay on top of relevant industry trends and BCGofferings, and be the account lead on bringing the best of BCG to the clientCreating and measuring value on the account: Coordinating and managing feedback from clients, including analysis ofsurveys and senior leadership interviews Examples can include managing a rate card negotiation, developing an accountdashboard, or conducting post-case value measurement Selectively engaging with the client directly, as appropriate, and at thediscretion of the BCG account team. Leading and orchestrating quality account teaming: Serving as a thought partner to the CCO and Partner team, providing insightsand constructive feedback on existing account tools and processes, as wellas identifying opportunities to team better Ensuring effective communication and coordination of various Partners andconsulting team members (examples can includ facilitating regular accountmeetings, driving account communications, on-boarding new team members andenhancing and facilitating case wrap up processes) Identifying and engaging the right internal, expert resources forfunctional, industry and global BCG support Crafting and developing proposal ready materials, including a solidrepository of ready-to-use CVs and resumesCultivating close partnerships with internal, functional supporting teams: Acting as key account team liaison across BCG's internal functions,including marketing, finance, staffing, practice area management,alumni, and m Becoming embedded within the respective industry and functional practice areas Teaming with finance to understand account economics, engagement pricing,investments, and to optimize expenses, leading efforts to optimizespending where necessary and appropriate Working closely with EA team to ensure coordination and communication acrossbroader case team #J-18808-Ljbffr
