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Senior Client Relationship Manager

2 months ago

Denver, Colorado, United States Capgemini Full time

Job Title: Client Partner - Telecommunications

Job Location: Denver, CO - ability to go onsite ~5 days/week

Job Overview:

The Client Partner at Capgemini is a seasoned professional adept at managing substantial global or regional accounts, recognized as a trusted advisor by clients, and holding collective responsibility for client relations. This role is essential in fostering and sustaining long-term partnerships with clients and key stakeholders.

Key Responsibilities:

  • Lead and expand a premier strategic account within the Telecommunications sector.
  • Drive profitable business growth from managed accounts, ensuring accountability for achieving booking, revenue, and profitability targets on both a regional and global scale.
  • Identify and understand key influencers within the client organization, swiftly grasp client culture and decision-making processes, and adapt professional interactions to meet client needs.
  • Position Capgemini effectively within the client’s senior management and board levels, ensuring representation for potential major projects or bids.
  • Maintain high levels of customer satisfaction and engagement.

Required Skills:

  • Demonstrated experience serving clients in the Telecommunications industry, preferably with organizations exceeding $2 billion in revenue.
  • A minimum of 6 years in selling complex IT services or customized technology solutions.
  • At least 5 years of recent experience in selling technology consulting services for a Tier 1 or 2 global service provider.
  • In-depth understanding of industry-specific business environments, challenges, and trends influencing technology investments.

Life at Capgemini:

Capgemini is committed to supporting all aspects of your well-being throughout your career journey. For eligible employees, we provide:

  • Flexible work arrangements.
  • Comprehensive healthcare benefits, including dental, vision, mental health, and wellness programs.
  • Financial well-being initiatives such as 401(k) plans and Employee Share Ownership Plans.
  • Generous paid time off and holidays.
  • Paid parental leave and family-building benefits.
  • Social well-being programs, including subsidized backup childcare and tutoring services.
  • Opportunities for mentoring, coaching, and professional development.
  • Access to Employee Resource Groups.
  • Disaster relief support.

About Capgemini:

Capgemini is a global leader in partnering with organizations to transform and manage their operations by leveraging technology. The Group is driven by its mission to unleash human potential through technology for a sustainable and inclusive future. With a diverse workforce of over 360,000 team members across more than 50 countries, Capgemini is trusted by clients to address their comprehensive business needs, from strategy and design to operations, powered by advancements in cloud, data, AI, connectivity, software, digital engineering, and platforms.

Disclaimer:

Capgemini is an Equal Opportunity Employer, promoting diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.