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Automotive Parts Specialist
1 month ago
Tri City Chrysler Dodge Jeep Ram is looking for a parts EXPERT to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. Previous parts department counter or managerial experience is required. Work with parts inventory and computer system, stocking & pulling parts, working with Service and Technicians as well as customers to find and quote necessary parts. Mechanical knowledge and computer skills are required. We pride ourselves on providing the BEST customer service around Benefits 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Vision insurance Responsibilities Oversee the parts sales process from start to finish Communicate with staff and customers in a friendly and professional manner Converse effectively/efficiently regarding customer parts status Read and understand the parts catalog when looking up and speaking to specific parts Answer phone calls, provide price quotes and other information to customers Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate Provide high-level service to both internal and external customers Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock Notify parts manager of out-of-stock parts or shop materials that need immediate attention Locate out-of-stock parts from outside source and submit an emergency order, if necessary Make sure all internal requests for parts are billed on service repair order Receive payment from retail customers or obtains credit authorization Qualifications High School Diploma or equivalent and prior auto parts sales experience (preferred) Eager to improve in a dynamic work environment Strong interpersonal and time management skills Ability to read/interpret safety and maintenance documents Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume Valid driver's license and clean driving record We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws. #J-18808-Ljbffr
