Receptionist (Full-time)

3 weeks ago

Knoxville, United States Westmoreland Health and Rehab Center Full time

Westmoreland Health and Rehab Center is an EEO employer - M/F/Vets/Disabled

Westmoreland Health and Rehabilitation Center is seeking a Receptionistto join our family

All Your Needs. All Our Hearts.

Westmoreland located in beautifulKnoxville, Tennessee is the second largest facility of its kind in the city.This campus offers care for 170 residents and patients who rely on us for lifeenrichment and quality of care.

We offer an array of employmentopportunities for all types of professional interests. We offer competitivewages and benefits, tuition assistance and professional advancement programs.

We are currently seeking a Receptionist tojoin our team.The healthcare center offers Respite Care, continuing Long-term Care, and rehabilitation. Westmoreland has been a valuable part of thecommunity for the past 40 years.

Come join our enthusiastic team It's not justour promise, it's our passion.

Full-time Opportunity:

Monday & Friday 8a-5p; Tue.-Thur. 8a-4p

Weekend Availability as needed

Your Role in theCompany

The primary purpose of your job position is toperform clerical support in an efficient manner in accordance with establishedprocedures, and as directed by your supervisor.

AdministrativeFunctions

  • Answer telephones in a friendly and cheerful manner; determine nature of call and direct caller to appropriate individual or department.
  • Receive and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures.
  • Operate paging/telephone system as required.
  • Receive request from within the facility and locate personnel through paging system.
  • Receive inquiries and release information in accordance with established policies and procedures.
  • Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.
  • Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition. May refer such calls to Nurse Supervisor/Charge Nurse.
  • Greet visitors. Direct to appropriate office and/or resident room.
  • Give directions/information to visitors, guests, residents, sales representatives, etc.
  • Offer beverages to visitors waiting for administrative personnel, as appropriate.
  • Monitor presence and location of sale representatives in the facility.
  • Issue and collect identification badges as representatives sign in/out.
  • Ensure guests/visitors abide by existing rules and refuse admission to persons as directed.
  • Report suspicious persons/information to supervisor immediately.
  • Assist with administrative duties as directed. Includes typing, filing, posting accounts, etc.
  • Receive, sort, and distribute mail as directed.
  • Operate copier, office machines, computer, etc., as directed.
  • Order supplies as directed.
  • Assist department directors in administrative matters. i.e., typing reports, correspondence, etc.
  • Other related duties and responsibilities that may become necessary or appropriate.
  • Report known or suspected incidents of fraud to the Administrator.
  • Ensure that departmental computer workstations left unattended are properly logged off or the password protected automatic screen-saver activates within established facility policy guidelines.
  • Attend and participate in in-service educational classes and on-the-job training programs as directed.
  • Perform Accounts Payable duties
  • Ensure administrative supplies have been replenished in work areas as necessary.
  • Knowledge of Accounts Payable
  • Petty cash distribution and reconciliation
  • Insurance Benefit Verifications
  • Will assist business office manager and other departments with various tasks

Education

Must possess, as a minimum, a high schooldiploma or its equivalent.

Experience

Must have at least one year experience in aclerical position, or successfully completed a secretarial science program froman accredited school/college.

C ourage and Commitment toExceed Expectations

O ptimistic about ourFuture

M otivate Yourselfand Others

P atient HeartsGiving Passionate Care

A chieve Success withIntegrity

S ervant Leadership, ValuedEmployees

S trength ThroughPerseverance

I nspired Excellence

O neness withTeamwork

N urture with LovingKindness

We are an Equal Employment OpportunityEmployer. We maintain a drug-free workplace and perform pre-employmentsubstance abuse testing. All your information will be kept confidentialaccording to EEO guidelines.

Please visit our careers page to see more job opportunities.

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