Check Out Receptionist

2 weeks ago


Knoxville, United States University Physicians Association Full time
Job DescriptionJob DescriptionDescription:

University Physicians’ Association is seeking an experienced Check Out Receptionist at University Cancer Specialists.

Job Type: Full-time; Monday - Friday 8:00 AM - 4:30 PM


Check Out Receptionist duties:

  • Provide basic and accurate information in-person and via phone
  • Complete check out process within the EMR system by reviewing provider orders
  • Schedule and reschedule appointments
  • Frequently communicate with clinical staff including physicians, NPs, and RNs
  • Schedule out bound referrals and forward all pertinent records
  • Send/receive faxes as needed
  • Maintain office security by following safety and HIPAA procedures
  • Scan documents into EHR
  • Properly direct patients to the lab and/or infusion
  • Perform other clerical receptionist duties such as filing, photocopying, and faxing
Requirements:
  • Must be reliable and have excellent follow up skills
  • Must communicate professionally always
  • Must be customer service oriented
  • Must have the ability to be resourceful and proactive when issues arise
  • Minimum of 2 years’ experience within a Medical Office setting required
  • Familiarity with medical terminology
  • Must be a self-starter and a team player
  • Excellent telephone etiquette
  • Attention to detail and good organizational skills
  • Empathetic with good listening skills
  • Experience with Cerner is a plus


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