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Bilingual helpdesk Support Analyst
4 months ago
Contract Duration: 12+ Months.
Required Skills & Experience
- Helpdesk support background, ticketing systems, light Active Directory
- Technical proficiencies with applications/systems as we support hundreds of applications on multiple platforms.
- Basic understanding of information security.
- Proficiency with Microsoft Office tools and software.
- Proven analytical skills.
What You Will Be Doing
- Coordinate with own team to fulfill requests.
- Work closely with other groups within the business and throughout the company.
- Assist with providing core customer service support for targeted applications and system.
- Utilize Microsoft applications for creating and maintaining basic files.
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