Tier 2 Helpdesk Engineer

San Antonio, TX based managed services provider is seeking a technical support professional with an elevated customer service instinct to join the technical support team as a Tier 2 helpdesk engineer. This role will work side by side with members of the support team to identify and troubleshoot technical issues through support tickets and phone calls. This...

Job DescriptionJob DescriptionAre you looking for an exciting opportunity working for a Global Technology Leader? At Aviat Networks we take great pride in hiring a workforce that is committed to supporting and strengthening our values and attributes. If you’re results oriented, customer centric, and an innovative thinker who also takes pride in personal...

Looking for a L2 Helpdesk/Service Desk Support Engineer at San Antonio, TX (Onsite position) NOTE : WE ARE LOOKING FOR RESOURCE WHO HAS STRONG EXPERIENCE ON HANDLING HIGH FLOW CALL ENVIRONMENT, TICKETS IN SERVICEDESK/CALL CENTER, HELPDESK SLA's Job Description:- IT helpdesk (Service desk support, ITIL certification) Accept inbound calls;...

Foxcove Helpdesk Support Engineer San Francisco, CA·Portland, OR·Remote·Full time Apply for Helpdesk Support Engineer At Foxcove, we're all about helping businesses focus on what they love by taking care of their IT needs. We're seeking a friendly and knowledgeable Helpdesk Support Engineer to join our remote team and provide exceptional technical support...

Job Title: IT Support Specialist Welcome to the team! Join our company as an IT Support Specialist and become a valuable member of our Helpdesk department. Check out the details below: Minimum 2 years of Helpdesk Experience Proficiency in MS Office Familiarity with TCP/IP/DHCP/DNS Networks Experience with Active Directory Working knowledge of Ticketing...

Job DescriptionJob DescriptionIndustry : Banking and FinanceJob Title - Helpdesk-AnalystLocation - SAN ANTONIO, TX 78245 / HybridDuration - 12 monthsPay Rate - $23-$24/hrDay to Day Responsibilities:The Service Desk currently provides coverage 24x7 and implements a follow the sun model between Belfast and San Antonio,A combination of 1st line resolution over...

Must Have: At least 2 years of Helpdesk Experience MS Office Experience Good Understanding of TCP/IP/DHCP/DNS Networks Active Directory Responsibilities Ticketing System Troubleshooting experience Take 40+ calls per day, plus the ability to work in between calls on other work as assigned.

Job ID: 2407315 **Location**:SAN DIEGO, CA, US **Date Posted**:2024-05-24 **Category**:Information Technology **Subcategory**:Network Engineer **Schedule**:Full-time **Shift**:Day Job **Travel**:Yes, 10 % of the Time **Minimum Clearance Required**:Secret **Clearance Level Must Be Able to Obtain**:None **Potential for Remote...

**Responsibilities and Duties**: - Receive, prioritize, document, triage and resolve end user help requests/tickets. Field incoming help requests in a friendly and considerate manner; escalate unresolved problems to Senior Technicians. - Create records in helpdesk ticketing system documenting problem-solving steps, including all successful and/or...

Job DescriptionJob DescriptionPay Rate: $21-$22/ hr Day to Day ResponsibilitiesThe Service Desk currently provides coverage 24x7 and implements a follow-the-sun model between Belfast and San Antonio.A combination of 1st line resolution over the phone and efficient 2nd line incident management techniques is needed to evaluate and implement changes for the...

Job DescriptionJob DescriptionTier II Managed Services Engineer for IT MSP (Hybrid Work Model)Join our expanding team as a Tier II Managed Services Engineer at our medium-sized IT Managed Services Provider. This role offers the flexibility of a hybrid work model, enabling you to work both from home and in the office. We serve small to medium-sized businesses...

Responsibilities H-E-B is a leading innovator in technology, and our Digital Technology Team collaborates to design, construct, implement, and support solutions across the enterprise. As an Information Security Analyst, you'll collaborate with key H-E-B Partners on security programs used to implement corporate standards, procedures, and guidelines to align...

Responsibilities and Duties: Receive, prioritize, document, triage and resolve end user help requests/tickets. Field incoming help requests in a friendly and considerate manner; escalate unresolved problems to Senior Technicians. Create records in helpdesk ticketing system documenting problemsolving steps, including all successful and/or unsuccessful steps,...

Support Desk Specialist Tier 1 and Tier 2 (multiple openings)   Job Summary We are seeking a Support Desk Specialist to join our dynamic team. This role is ideal for those who thrive in a fast-paced environment, excel in multitasking, and are passionate about providing top-notch support to our clients. As a Support Desk Specialist, you will play a crucial...

IMPORTANT: At the moment we are only considering candidates located in Latin America. Please do not apply if you are not located in Latin America. About Empirical We are product development experts focused on helping forward thinking entrepreneurs and small/medium sized companies convert their ideas into world-class technology products. We are a team of...

IMPORTANT: At the moment we are only considering candidates located in Latin America. Please do not apply if you are not located in Latin America. About Empirical We are product development experts focused on helping forward thinking entrepreneurs and small/medium sized companies convert their ideas into world-class technology products. We are a team of...

Unlock your remote work journey: you shine, we match you! Once you apply, you will be receiving your profile link in the next 24hrs. After applying you will need to complete your profile, receive follow-ups from our talent advisors, and our AI platform will do the rest. Summary: As a Tier 2 Tech Support in a company within our network, you will be...

Job Description Our Company Lancer Worldwide, a Hoshizaki Company, is an award-winning global leader in beverage dispensing. Through innovation and a commitment to dedication in action, we create products that benefit our customers worldwide, and give them a distinct advantage in the marketplace. We offer our teammates the opportunity to grow personally and...

Summary: The Marin City Health and Wellness Center MCHWC Help Desk Support Technician Reports directly to the Chief Operations Officer, the Help Desk Support Technician manages service tickets for all QLHC staff and key vendors for Mac and Windows desktops, laptops, wireless devices, and telecom systems. The primary task of this position will be to...

Caret is a leading technology provider for legal, accounting, and compliance-focused professionals. We empower our customers to grow their businesses, better serve their clients, and operate at peak efficiency—all within a secure, cloud-enabled ecosystem. **About the Team** - We succeed together - We embrace progress - We care big - We create...