Tier 2 Helpdesk Engineer

Job DescriptionJob DescriptionSan Antonio, TX based managed services provider is seeking a technical support professional with an elevated customer service instinct to join the technical support team as a Tier 2 helpdesk engineer. This role will work side by side with members of the support team to identify and troubleshoot technical issues through support...

San Antonio, TX based managed services provider is seeking a technical support professional with an elevated customer service instinct to join the technical support team as a Tier 2 helpdesk engineer. This role will work side by side with members of the support team to identify and troubleshoot technical issues through support tickets and phone calls. This...

We are a full service Managed and Cloud Services Provider focused on providing comprehensive analytical data and IT services to ensure small and medium-sized businesses are modernized. We offer cyber and network security, IT consultation, cloud computing, server/network support, and hardware support. We are currently seeking a Field Engineer Tier 2 (MSP) who...

Description Home Search Jobs Job Description Helpdesk Support Analyst Contract: San Antonio, Texas, US Salary: $20.00 Per Hour Job Code: 353669 End Date: 2024-10-11 Days Left: 29 days, 3 hours left Apply Qualifications: Minimum of 2 years working as an experienced IT desktop support technician. Work to resolve help desk and IT related issues. Resolve...

Job Summary:Collabera is seeking an experienced IT desktop support technician to join our team as a Helpdesk Support Analyst. As a key member of our technical support team, you will be responsible for resolving help desk and IT-related issues, providing tier 2 level support to end users, and troubleshooting hardware and software issues.Key...

Title: Tier 2 Technician Location: San Antonio, Texas - onsite 100%Contract: 6 month contract with high possibility for extensions Schedule: Monday through Friday 8am to 5pm CSTPay: $15-16/hr on W2, paid weekly Apex Systems is looking for multiple Tier II Technicians to support one of our largest government clients. Minimum QualificationsMust be able and...

Job SummaryCollabera is seeking a highly skilled Helpdesk Support Analyst to join our team. As a Helpdesk Support Analyst, you will be responsible for providing level 1 & 2 support to our clients, resolving multiple tickets, and utilizing ServiceNow ticketing experience.Key ResponsibilitiesProvide technical support to clients via phone, email, or chatResolve...

Must Haves: At least 1-2 year Helpdesk Experience. MS Office Experience. Good Understanding of TCP/IP/DHCP/DNS Networks. Active Directory Experience. Troubleshooting and ticketing experience. Take 40+ calls per day and resolving desktop issues over the phone and by remote.

Job Summary:Collabera is seeking a skilled Helpdesk Analyst to join our team. As a Helpdesk Analyst, you will be responsible for providing technical support to our clients and resolving desktop issues over the phone and by remote.Key Responsibilities:Provide technical support to clients via phone and remote accessResolve desktop issues and troubleshoot...

Job SummaryWe are seeking a highly skilled Helpdesk Support Analyst to join our team at Collabera. As a Helpdesk Support Analyst, you will be responsible for providing technical support to end-users, resolving hardware and software issues, and working to improve the overall customer experience.Key ResponsibilitiesProvide technical support to end-users via...

Job Description IT helpdesk (Service desk support, ITIL certification) Accept inbound calls; identify, document & troubleshoot technical issues; utilize and contribute to internal knowledgebase; effectively communicate transfer of reported issues to internal/external teams; on-call support on rotation basis (2 - 3 weeks per year: Monday 10pm - Thursday 6am;...

We are a Cloud/Managed Services Provider of technology solutions such as IT services, cybersecurity, cloud services, mobility solutions, unified communications, consulting, and support. Due to expansion, we are seeking an IT Support Technician Tier 2 (MSP) to help with escalated tickets and some light project-based work.IT Support Technician Tier 2 (MSP)...

Description Home Search Jobs Job Description Helpdesk Support Analyst Contract: San Antonio, Texas, US Salary: $17.00 Per Hour Job Code: 350223 End Date: 2024-10-10 Days Left: 29 days, 3 hours left Apply Location: San Antonio, TXRole: Helpdesk AnalystRequired Skills: Provide level 1 & 2 support. Repsonsible for resolving multiple tickets. ServiceNow...

Job Title: Technical Support SpecialistJob Summary:VIP Staffing is seeking a highly skilled Technical Support Specialist to join our team as a Tier 2 Helpdesk Engineer. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting technical issues, and documenting solutions using Kaseya help desk...

Overview Silotech Group provides Advanced Cyber Solutions, Intelligence Solutions, Enterprise/Cloud IT Services and Products, and Managed IT/Security Services to Federal, State, and Commercial clients. We provide Federal Government and Commercial clients with customized, agile technical solutions focused on data, enterprise platforms, service engagement, and...

Support Desk Specialist Tier 1 and Tier 2 (multiple openings) Job Summary We are seeking a Support Desk Specialist to join our dynamic team. This role is ideal for those who thrive in a fast-paced environment, excel in multitasking, and are passionate about providing top-notch support to our clients. As a Support Desk Specialist, you will play a crucial role...

Support Desk Specialist Tier 1 and Tier 2 (multiple openings) Job Summary We are seeking a Support Desk Specialist to join our dynamic team. This role is ideal for those who thrive in a fast-paced environment, excel in multitasking, and are passionate about providing top-notch support to our clients. As a Support Desk Specialist, you will play a crucial role...

Responsibilities: Manage and monitor all installed systems and infrastructure (servers, network, backup server) to ensure availability, performance & security.Incident and problem management through ticketing system and liase with vendors and other functional IT team for problem resolution and root cause analysisInstall, configure, maintain, and troubleshoot...

Responsibilities: Manage and monitor all installed systems and infrastructure (servers, network, backup server) to ensure availability, performance & security.Incident and problem management through ticketing system and liase with vendors and other functional IT team for problem resolution and root cause analysisInstall, configure, maintain, and troubleshoot...

JOB TITLE: Desktop Support Level IILOCATION: Onsite in San Antonio, TexasROLE TYPE: Long Term ContractCOMPENSATION: $22-24/hr. *If interested and qualified, please reach out to the Professional Recruiter, Nicole, at nrosipal@POSITION SUMMARY:This position is responsible for ensuring customer satisfaction of end users and peers by resolving their reported...