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Service Coordinator

1 month ago

Virginia Beach, United States TEKsystems Full time

*TEK systems is hiring a Service Coordinator to work onsite with a car dealership in Virginia Beach*

*Environment: *Fully onsite in Virginia Beach

*Schedule: *Between the hours of 7:00am-6:00pm Monday - Friday

Must be able to work every other Saturday (will get one day off during the week)

*Description:*

* Answers and handles inbound calls to the Service Departments, scheduling appointments and providing assistance as necessary

* Obtains detailed, accurate and specific customer, vehicle and service information

* Monitors appointments, contacting no-shows daily to reschedule

* Proactively contacts customers and conducts other outbound calls as necessary

* Retrieves and handles after-hours voicemails appropriately

*Qualifications:*

* High school diploma or equivalent

* 2+ years of call center experience

* Car dealership experience a plus

* Must be able to work every other Saturday

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.