Service Coordinator

1 month ago

Virginia Beach, United States Liberty Military Housing Full time

Overview:

Liberty Military Housing Own your passion for service

At Liberty Military Housing were here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one anothers diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

Were always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if youre ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

Responsibilities:

A Day in the Life of a Service Coordinator:

As a Liberty Military Housing Service Coordinator, you will assist with the resident move in/move out process of a multi-family residential community. Your role includes heavy customer interaction and the ability to effectively schedule maintenance work including the work of vendors and contractors and to ensure all service requests and work orders are completed in a timely manner. Your role requires the ability to work efficiently as well as being able to effectively communicate and deliver on our mission of providing exemplary service according to Liberty Military Housings quality service and customer satisfaction standards

Your Responsibilities include, but not limited to:

  • Schedule and conduct home inspections as it relates to the move in/move out process, including pre-move in/pre-move out, and final inspections.
  • Assist with the ordering and scheduling of vendor services.
  • Maintain and monitor make-ready boards to ensure work is accurately distributed and meets completion time lines.
  • Work in conjunction with the maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.
  • Provide residents with any charges related to move out/final inspection results.
  • Create purchase orders for all vendor maintenance services and products (i.e. paint, flooring, etc.).
  • Generate work orders for make readies and other maintenance service requests.
  • Assist with the closing of work orders/tickets once work is completed.
  • Schedule and monitor water intrusion which includes communicating to residents, follow up and 3-day notices.
  • Resident follow-ups after services are rendered/completed.
  • Promote positive resident relations by ensuring resident concerns and requests are responded to in a timely manner to ensure resident satisfaction.
  • Address and follow up on customer service concerns from Satisfacts survey.
  • Assist with maintaining systems and logs (Keytrak, pest control, vendor/product logs, etc.).
  • Perform various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
  • Assist with the distribution of correspondence/notices (3-day notices, move out charges, water intrusion, other important resident notices that pertain to maintenance services, etc.).
  • Participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMHs quality standards.


Qualifications:

What You Need for Success:

  • 1-2 years experience in residential property management or customer service role preferred.
  • Prior work with vendors or ordering services (appliances, plumbing, electrical) preferred.
  • Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
  • Effective communication and interaction with customers, vendors, management, co-workers, sufficient to exchange or convey information and to give and receive work direction.
  • Strong service and interpersonal skills.
  • Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
  • Must possess a positive and professional demeanor in all interactions, under all circumstances.
  • Ability to operate a motor vehicle (valid license required).
  • Must be available to work a flexible schedule, including weekends, off-hours, and emergencies as required.
  • Knowledge of OSHA laws and regulations.
  • Ability to travel to other regional locations for work, training, meetings and other work-related activities.
  • May require use of a personal/company vehicle or electrical cart.
  • Must be able to meet the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.

What We Provide You:

Liberty Military Housing takes into consideration everything from career development to family matters, and health & wellness. We are committed to offering our team members a wide range of benefits, including the following:

  • Medical/Dental/Vision Insurance*
  • Life and AD&D Insurance
  • 401k Retirement Plan w/company match
  • Employee Stock Ownership plan
  • Incentive Bonus Program
  • 10 Paid holidays per year
  • 40 hours Paid Sick Leave per year**
  • 80 hours Paid Vacation per year**

* Medical/Dental/Vision insurance eligible after 30 days of full-time employment.

**Vacation and sick time are based on the employee's hire date.

  • Service Coordinator

    3 months ago

    Virginia Beach, United States Checkered Flag Motor Car Co Inc. Full time

    Job DescriptionJob DescriptionCheckered Flag Motor Car CompanyCheckered Flag Automotive Group is looking for a Service Coordinator to join our team in Virginia Beach, VA!What We NeedSelf-motivated individualsStrong attention to detailFocus on serving customersWhat Our Service Coordinators DoAnswer all calls inbound to the Service Department, schedule...

  • Service Desk Coordinator

    5 days ago

    Virginia Beach, United States Paul Mitchell Schools Full time

    Job DescriptionJob DescriptionRudy & Kelly Academy, A Paul Mitchell Partner School is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the...

  • Residential Services Coordinator

    7 days ago

    Virginia Beach, Virginia, United States Liberty Military Housing Full time

    Position Overview:Liberty Military Housing: A Commitment to ServiceAt Liberty Military Housing, we are dedicated to serving military families by providing them with quality, well-maintained residences in welcoming communities throughout the United States. Our team is composed of highly skilled professionals with diverse backgrounds in property management and...

  • Resident Services Coordinator

    7 days ago

    Virginia Beach, Virginia, United States Liberty Military Housing Full time

    Position Overview:Liberty Military Housing - A Commitment to ServiceAt Liberty Military Housing, we are dedicated to serving military families by providing them with comfortable and well-maintained residences in welcoming communities throughout the United States. Our team is composed of highly skilled professionals who combine property management expertise...

  • Resident Services Coordinator

    7 days ago

    Virginia Beach, Virginia, United States Liberty Military Housing Full time

    Position Overview:Liberty Military Housing: A Commitment to ServiceAt Liberty Military Housing, we are dedicated to serving those who serve our nation by providing military families with comfortable and well-maintained residences in welcoming communities throughout the United States. Our highly skilled team combines property management expertise with a deep...

  • Event Service Coordinator

    4 days ago

    Virginia Beach, Virginia, United States DBS Staffing Services, Inc. Full time

    Job Summary: DBS Staffing Services, Inc. is seeking a skilled Banquet Server Assistant to join our team. As a Banquet Server Assistant, you will play a vital role in ensuring the success of our catering events by providing exceptional service to our clients and their guests.Key Responsibilities:Set up banquet tables and prepare table settings to create a...

  • Resident Services Coordinator

    3 months ago

    Virginia Beach, United States Fairstead Full time

    Job DescriptionJob DescriptionDescription:The Resident Service Coordinator provides support and referral services to a population of residents in subsidized multifamily properties. They will monitor the residents’ living conditions, the needs, and services they are receiving. The Resident Service Coordinator will coordinate programs and services to help...

  • Healthcare Services Coordinator

    1 week ago

    Virginia Beach, Virginia, United States Sentara Full time

    Location Hampton, VA Position Overview Work Schedule Day Shift (First Shift) Sentara is seeking a Patient Services Coordinator This is a Full-Time role with daytime hours and excellent benefits available in Hampton, VA. Job Requirements: - High School Diploma or Equivalent (Required) - Preferred: Experience in Healthcare - Required...

  • Automotive Parts Coordinator

    7 days ago

    Virginia Beach, Virginia, United States Atlantic Heating & Cooling Service Full time

    Position Available: Automotive Parts Coordinator at Atlantic Heating and Cooling Service, Inc.We are looking for a dedicated professional with expertise in heavy-duty truck and automotive components.Key responsibilities include managing parts procurement, inventory management, returns, and warranty claims.Must possess strong computer skills, particularly in...

  • Administrative Coordinator for Executive Leadership

    2 weeks ago

    Virginia Beach, Virginia, United States Navy Exchange Service Command Full time

    Job OverviewThe Senior Executive Support Specialist plays a crucial role in providing comprehensive administrative assistance to senior leadership within the Navy Exchange Service Command. This position requires a high degree of professionalism, discretion, and the ability to manage multiple priorities effectively.Key Responsibilities:Deliver exceptional...

  • Client Services Coordinator

    2 weeks ago

    Virginia Beach, Virginia, United States H&R Block Full time

    Position OverviewAs a vital member of our team, you will be responsible for providing exceptional client service in a welcoming environment. Your role will include:Client Interaction: Answering phone calls and warmly greeting clients, ensuring they feel valued and appreciated.Professional Matching: Assessing client needs and connecting them with the most...

  • Patient Service Coordinator

    5 days ago

    Virginia Beach, Virginia, United States Dental Care Alliance Full time

    About the Role:We are seeking a highly skilled and customer-focused Patient Service Coordinator to join our team at Dental Care Alliance. As a key member of our clinical team, you will be responsible for providing exceptional patient service and satisfaction while operating in a team-based environment.Key Responsibilities:Greet patients and visitors, sign...

  • Client Service Coordinator

    3 weeks ago

    Virginia Beach, United States Hair Club Full time

    We are purpose-driven company. We believe in the power of hair and how it can make people feel happy, secure, and confident. We offer a complete array of hair loss treatment solutions for all types and stages of hair loss. Our solutions are tailored to perfectly meet the needs of our clientsAs the Client Service Coordinator, you will be the first point of...

  • Medicare Services Coordinator

    2 weeks ago

    Virginia Beach, Virginia, United States Livanta Full time

    OverviewLivanta stands as the premier organization dedicated to enhancing healthcare quality across the United States, serving as a trusted partner to the Centers for Medicare and Medicaid Services (CMS). Our deep understanding of beneficiaries has led us to create programs that not only improve health outcomes but also elevate patient satisfaction and...

  • Certified Social Services Coordinator

    2 weeks ago

    Virginia Beach, Virginia, United States Rosemont Health & Rehab Center Full time

    Join Our Team as a Certified Social Services Coordinator at Rosemont Health & Rehab CenterAre you looking for a fulfilling career in the field of social services? Become a part of our esteemed health and rehabilitation center that values its workforce and fosters a supportive environment. We provide attractive salaries along with a comprehensive benefits...

  • Certified Social Services Coordinator

    2 weeks ago

    Virginia Beach, Virginia, United States Rosemont Health & Rehab Center Full time

    Exciting Opportunity for a Social Services Coordinator at Rosemont Health & Rehab CenterAre you looking for a fulfilling career in the field of social services? Join our esteemed team at Rosemont Health & Rehab Center, a distinguished provider of long-term care that values its workforce. We offer attractive compensation and a comprehensive benefits package...

  • Election Services Coordinator

    7 days ago

    Virginia Beach, Virginia, United States Abacus Full time

    Job OverviewAbacus Staffing, a premier provider of extensive employment and placement solutions, is on the lookout for skilled individuals. We are committed to offering significant and enduring job opportunities, competitive compensation, and exceptional customer service to a workforce exceeding 20,000 nationwide. Position Title: Election Services...

  • Office Coordinator

    2 weeks ago

    Virginia Beach, Virginia, United States Navy Exchange Service Command Full time

    Job OverviewThe role encompasses a range of technical administrative responsibilities that necessitate a comprehensive understanding of the organization and its operational functions.Key Responsibilities:Typically reports to the Head of a significant NES Activity or a NEXCOM Group Division VPSVP.Conducts projects that support various programs and...

  • Business Analyst

    2 days ago

    Virginia Beach, United States Navy Exchange Service Command Full time

    Job Summary : Grade: NF04, Salary Code 4D.  Serves as business analyst for Code N with responsibility for developing analysis and projections to anticipate and mitigate business risks, or to accelerate business opportunities. Prepares persuasive written communication and financial briefings on monthly business performance. Duties and...

  • Service Coordinator

    2 days ago

    Virginia Beach, Virginia, United States Liberty Military Housing Full time

    About Liberty Military HousingLiberty Military Housing is a leading provider of military housing solutions, dedicated to serving those who serve our country. Our mission is to provide comfortable, well-maintained homes in inviting communities across the United States.Job SummaryWe are seeking a highly skilled Service Coordinator to join our team. As a...