Healthcare Services Coordinator

1 week ago


Virginia Beach, Virginia, United States Sentara Full time

Location

Hampton, VA

Position Overview

Work Schedule

Day Shift (First Shift)

Sentara is seeking a Patient Services Coordinator

This is a Full-Time role with daytime hours and excellent benefits available in Hampton, VA.

Job Requirements:

- High School Diploma or Equivalent (Required)

- Preferred: Experience in Healthcare

- Required Skills: Proficiency in Microsoft Office, Service Orientation, and Technology/Computer skills with two of the following four qualifications:

  1. Two years of experience in a healthcare setting, or
  2. Completion of a healthcare-related certificate program, or
  3. An Associate's Degree or higher, or
  4. Transferable skills (e.g., at least one year in a call center or customer service)

Additionally, candidates must successfully complete a medical terminology test and relevant computer applications test within six months of employment.

Job Responsibilities:

The Patient Services Coordinator will oversee activities for designated physician practices, which include:

  • Insurance verification and obtaining precertification,
  • Scheduling appointments,
  • Pre-registration processes, and
  • Order transmission (faxing).

The primary goal is to ensure optimal reimbursement and minimize denials due to incomplete insurance information or authorization issues. This role also involves maintaining statistics and serving as a liaison between clinical testing facilities and physicians' offices.

Qualifications:

- High School Diploma or Equivalent (Required)

Required Skills:

Proficiency in Microsoft Office, Service Orientation, and Technology/Computer skills.

Sentara Healthcare values diversity and inclusiveness within its workforce of nearly 30,000 members. Promoting diversity, inclusion, and belonging is a fundamental principle of the organization to ensure its workforce reflects the communities it serves.

In accordance with Clinical Laboratory Improvement Amendments (CLIA), certain clinical environments may require proof of education; these regulations are available for further information. To expedite this verification process, candidates are encouraged to upload their diploma or transcript at the time of application.

In alignment with our mission to "improve health every day," this is a tobacco-free workplace.


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