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Client Services Coordinator

2 months ago

Virginia Beach, Virginia, United States H&R Block Full time
Position Overview

As a vital member of our team, you will be responsible for providing exceptional client service in a welcoming environment. Your role will include:

  • Client Interaction: Answering phone calls and warmly greeting clients, ensuring they feel valued and appreciated.
  • Professional Matching: Assessing client needs and connecting them with the most suitable tax professionals to address their specific requirements.
  • Appointment Scheduling: Coordinating client appointments according to their preferences, ensuring a seamless experience.
  • Client Support: Assisting in meeting all client needs effectively and efficiently.

This position is essential in fostering a positive atmosphere and enhancing client satisfaction within our organization.