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Assistant Nurse Operations Manager

3 months ago

Orlando, United States Orlando Health Full time

Position Summary:

The Assistant Nurse Operations Manager (ANOM) is responsible for the management of their designated unit/department, including nursing practice and administrative oversight of the area. In conjunction with the Unit/Department Nursing Operations Manager, the
ANOM provides guidance and direction on all aspects of unit operations including customer experience, budgetary performance, human resources activities, shared leadership, and quality outcomes.

Status: Full-Time 40 hours per week

Shift: Days

ORLANDO HEALTH CANCER INSTITUTE

As a top cancer care provider in Florida, Orlando Health Cancer Institute is a comprehensive, multidisciplinary cancer program consisting of six treatment sites and more than 10 practice locations that serve the regions adult oncology needs. Specializing in more than 200 types of cancer, an expert team of medical professionals provides personalized care with the most state-of-the-art technologies, such as advanced radiation and proton therapies, and bone marrow transplant and cellular therapy. Through a robust research program, the institute also supports physician involvement in numerous research studies and clinical trials that give patients access to innovative diagnosis, treatment, and symptom management options. In addition to being accredited by the Commission on Cancer, a program of the American College of Surgeons, Orlando Health Cancer Institute has earned accreditations and certifications in several areas including medical oncology and hematology/oncology, radiation oncology, cellular therapy, rectal cancer, and breast care from the respective accrediting organizations, and recently was named in the 2023 Becker's Hospital Review 60 Hospitals and Health Systems with Great Oncology Programs list.

Orlando Health Cancer Institute is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Floridas east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. Orlando Health Is Your Best Place to Work is not just something we say, its our promise to you.

Surgical Oncology Step-Down
Surgical Oncology Step-Down is a 30-bed unit providing specialized care for acute preoperative and postoperative patients. Our surgical population primarily consists of patients with breast, head and neck, urologic and GI solid tumors. We are a great unit for those who enjoy teaming with a uniquely resilient and strong population within a higher acuity level. This unit also provides an excellent pathway to those interested in advancing to ICU.

Responsibilities:

Essential Functions

  • Shared 24/7 accountability with Nursing Operations Manager
  • Participates in the recruitment and selection of new team members for the unit through interviews, peer selection, and evaluation of candidates.
  • Coordinates with the Unit/Department Nursing Operations Manager and Human Resources as indicated on corrective action, progressive discipline, and career advancement.
  • Investigates event reports and provides feedback to both Unit/Department Nursing Operations Manager and team members.
  • Oversight of schedules for the unit to ensure the proper mix of staff are available each shift to provide appropriate patient care.
  • Maintains oversight of patient flow and intervenes as indicated to achieve expected outcomes.
  • Performs Nurse Leader rounds and reviews, to identify variance from nursing best practice and regulatory or hospital standards. Participates in process/quality improvement initiatives to improve outcomes and standard work.
  • Ensures the customer experience is upheld by all team members on shift and provides service recovery to patients and their families as needed.
  • Interfaces with patients and families to provide instruction, promote participation in patient care, and to coordinate nursing activities.
  • Participates and/or leads staff meetings, GEMBA board, or huddles; demonstrates ownership of unit and outcomes.
  • Performs direct patient care activities as required to meet operational needs.
  • Possesses excellent interpersonal skills and ability to work in a team environment.
  • Respects the rights and privacy of others and holds staff member information in strict confidence.
  • Ensures incident reports are completed appropriately and follows up with event reports as needed.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions Leadership

  • Expresses ideas clearly and effectively in verbal and written communication to team members and groups.
  • Advocates on behalf of the nursing staff to represent the concerns of patients, families, and staff.
  • Implements strategies that promote education, health, and safety.
  • Fosters diversity, equity, and inclusion.
  • Demonstrates collaborative and collegial relationship skills, engages staff in decision-making, and exhibits effective conflict resolution skills.
  • Role models professional behaviors and serves as a mentor to coach team members and colleagues.
  • Promote a safe working environment; support and/or coordinate any follow-up related to WPV occurrences.

Human Resource Management

  • Manages various human resources functions including recruitment/selection process, retention, supervision, coaching and productivity.
  • Assists with the clinical evaluation of team members, completes written clinical performance evaluations, and conducts timely team


Qualifications:

Education/Training

  • Bachelor of Science in Nursing Degree (BSN) required if no Master of Science in Nursing (MSN).
  • Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate degree in Business or health-related field preferred.

Licensure/Certification

  • Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).
  • Maintain current Basic Life Support (BLS) certification.
  • May require one or more of the following certifications based on the assigned patient population: o Advanced Cardiovascular Life Support (ACLS) o Pediatric Advanced Life Support (PALS) o Neonatal Resuscitation Program (NRP) Trauma Nurse Core Course (TNCC)

Experience

  • Two (2) years of experience as a Registered Nurse in an acute care setting.