Assistant Operations Manager

2 weeks ago

Orlando, United States Stance Full time
Job DescriptionJob DescriptionSalary: $22-$25/hr

About Stance

We exist to celebrate human originality. Our goal is to create a culture where smart, ambitious, and positive people can thrive. We value our community and want to improve our local schools, neighborhoods, and businesses. People are the most important element of our business. Our actions, words, and relationships represent what we believe and what we value. Since culture is the collective nature of the people working at Stance, we place a premium on the environment that fosters freedom and accountability across both individual and community levels.


Entrepreneurship
Creativity
Performance
Personal Responsibility
Gratitude

Respect


These are the values we place above all others. We seek out individuals whose personal constitution of values overlaps with ours. We believe in living these values will bond our teams and create a company culture that our competitors can never duplicate. As a result, we hire and promote the individuals who get results in a way that aligns with our five core company values. .

 

About the Role

Stance Retail Assistant Operations Managers chase the challenge of retail and are leaders in driving a performance based culture within their location, while focusing on delivering exceptional customer experience & seamless store operations. We cultivate a performance led and people driven environment and promote this through professional communication, gratitude, and consistently leading by example. We embody Stance values as a leader and consistently strive for excellence and high performance. 


Retail Assistant Operations Managers are team oriented & highly collaborative. We know how to best utilize our resources and support one another as peers, but are also empowered to request support when needed. We consistently operate with an intent to drive high engagement, inspire innovation, and produce successful sales outcomes through strength and skill in bringing brand culture to physical spaces.

 

We are accountable for our Store business & operations. Our ability to manage and lead a Retail Team, support effective strategies, and maintain high standards of operational excellence are crucial for the success of the Retail business.


About the Reporting Structure

This position reports directly to the Store Manager.

 

About Primary Responsibilities

  • Store Performance: Be a partner in monitoring and assessing retail store performance, including sales, product levels by season, and general compliance with company standards and policies. Showcase understanding of Retail Key Performance Indicators, and utilize this skillset to consistently support and build the business. 
  • Sales and Growth: Support your team in delivering strong results through positive year over year growth and stable KPIs. Think creatively on store specific initiatives to drive top line revenue & partner with your Store Manager to champion for your business. Understand that beating former years or hitting Plan is a benchmark, and there is always more room to improve and grow each business. 
  • Customer Service: While CX is not your primary responsibility, all Stance Retail Employees are trained to support the Sales Floor. When you are needed on the Sales Floor, willingly uphold the level of customer service provided in store as a high level leader of your business. Provide direct feedback and shoulder to shoulder training and support to continuously improve the customer experience. Be the epitome of a Brand Ambassador for the brand, setting the tone and being an example for your team.
  • Staff Management: Train and support the development of your people. Support your Store Manager to ensure staff is well-trained, motivated, and consistently delivers excellent customer service, operates to the standard of the broader brand, and complies with expectations and laws for the market. 
    • Directly manage and lead an Operations team within the store. 
    • Own training and development of Store Operations for all employees. 
  • People Operations: Maintain that resources and support is available to your team for all People Operations. Manage processes to ensure we legally comply with local laws and guidelines. Partner directly with your Store Manager and HR support for potential performance discussions, safety discussions, and any further HR circumstance. 
  • Operational Efficiency: Partner with your Store Manager to oversee all store operations, ensuring efficiency and compliance with company guidelines. This includes inventory management, cash handling, loss prevention, and maintaining a clean and organized store environment. Be an expert in all store operations & use this knowledge to deliver on time and strong results for the team. 
    • Directly oversee Inventory Flow & Logistics, partnering with Allocations and District Manager as needed
    • Build Reporting and maximize available data to ensure Store Inventory is managed to support sales and consumer need
    • Analyze reporting to drive Visual Merchandising decisions daily & weekly, rooted in data and on hand inventory
    • Own Inventory accuracy through regular cycle counts and shipment audits
    • Directly Manage Facilities and Maintenance + Store Budgets. 
  • Visual Merchandising: Support in executing Visual Merchandising directives effectively and efficiently, using knowledge of Product Assortment and Inventory Management to help dictate merchandising decisions. Be open to feedback, while advocating and merchandising to support the market specific consumer. Use store specific data to drive Visual Merchandising decisions alongside Store Leadership, always with the intent to drive the business. 
  • Communication: Support Store communication, ensuring the team is always aligned on goals and upcoming or current initiatives. Be an expert in who to contact and how to cascade or escalate information to better support your business. Operate with the understanding that transparency and integrity are critical to the success of the business.   


Experience Needed

  • 5+ years of Retail people management experience
  • Driver’s License & Insurance Required
  • Proven success in generating sales outcomes through top tier Key Performance Indicators
  • Strong skill set in store operational excellence, showcasing low shrink, tight inventory and facilities management
  • Proficient in Excel / Google Sheets 
  • Understanding & experience in Visual Merchandising & product analysis
  • Ability to stand, lift (within reason) on the sales floor and operationally in BOH
  • Ability to work nights, weekends, and holidays as needed to support the business

 

EEO Statement

Stance is an equal opportunity employer and will consider applicants with criminal histories in a manner consistent with the requirements of the ordinance.

  • Janitorial Assistant Operations Manager

    3 months ago

    Orlando, United States Southeast Airport Services, Inc. Full time

    Janitorial Assistant Operations Manager  MCO Orlando International Airport  Full-Time Position Reports to Operations Manager Required: Experience in Janitorial Operations Management in a commercial setting.  Job Description: Janitorial Assistant Operations Manager (On-Site) shall ensure that the Janitorial Department at MCO Orlando International...

  • Assistant Housekeeping Operations Manager

    5 days ago

    Orlando, Florida, United States Marriott International Inc Full time

    Job SummaryThis entry-level management position supports the day-to-day activities in Housekeeping, Recreation/Health Club, and Laundry, if applicable. The role works closely with employees to maintain guestrooms and public spaces, ensuring a high level of cleanliness and organization. The Assistant Housekeeping Operations Manager is responsible for...

  • Assistant Manager

    3 days ago

    Orlando, Florida, United States LACOSTE ORLANDO Full time

    Job DescriptionLacoste Orlando is seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our store operations, you will play a vital role in driving sales, providing exceptional customer service, and leading a high-performing team.Key Responsibilities:Leadership: Assist in leading a store team to drive sales through...

  • Operations Administration Assistant Manager

    2 weeks ago

    Orlando, Florida, United States Mitsukoshi USA Inc Full time

    The main objective of this role is to oversee the documentation of historical sales information and generate reports utilizing key performance indicators. This position also provides executive assistance for business development initiatives, which include creative design, marketing campaigns, special events, construction, and renovations. KEY...

  • Assistant Manager

    2 weeks ago

    Orlando, Florida, United States Domino's Franchise Full time

    Position Overview:As an Assistant Manager at Domino's, you will play a pivotal role in the leadership of our store. This position is designed for individuals who thrive in a dynamic environment and are eager to take on the challenges of managing a successful pizza operation.Key Responsibilities:In this role, you will oversee all aspects of store operations...

  • Assistant Manager for Subway Operations

    1 week ago

    Orlando, Florida, United States Circle K Stores Inc. Full time

    Position Overview: The Assistant Manager for Subway Operations plays a crucial role in supporting the Restaurant Manager with the daily management of the establishment. This position is responsible for overseeing team members and ensuring smooth operations in the absence of the Restaurant Manager.Key Responsibilities:Deliver exceptional customer service in a...

  • Assistant Housekeeping Operations Manager

    6 days ago

    Orlando, Florida, United States Marriott Full time

    Job SummaryThis entry-level management position supports the day-to-day activities in Housekeeping, Recreation/Health Club, and Laundry. The successful candidate will work with employees to maintain guestrooms and public spaces, complete inspections, and hold team members accountable for corrective action. This role ensures guest and employee satisfaction...

  • Automotive Operations Assistant Manager

    1 week ago

    Orlando, Florida, United States Midas BONINI Full time

    Job OverviewAt Midas BONINI, we are committed to delivering exceptional service to our customers' vehicles through thorough inspection, accurate diagnosis, and effective repair. Our team is built on the foundation of expertise gained from ASE Certifications and extensive automotive repair experience.We are currently seeking an Assistant Manager to support...

  • Site Operations Assistant Manager

    3 months ago

    Orlando, United States Venu+ Full time

    Job DescriptionJob DescriptionWHAT WE DO VENU+ is the global leader in turn-key revenue-share outsourced services, with a focus on guest mobility, storage, experiential souvenirs and entertainment solutions for high-traffic retail, leisure, and amusement venues globally. To maintain a fulfilling work environment that propels the performance of an...

  • Cultivation Operations Assistant Manager

    2 weeks ago

    Orlando, Florida, United States Connected Cannabis Co. Full time

    Company OverviewConnected International, Inc. (Connected Cannabis Co.) is a prominent vertically integrated cannabis enterprise headquartered in Sacramento, with operations across California, Arizona, and Florida.With over a decade of expertise, Connected is renowned for its excellence in breeding, cultivation, manufacturing, and distribution of premium...

  • Retail Operations Assistant Manager

    1 week ago

    Orlando, Florida, United States Pottery Barn Full time

    Are you enthusiastic about delivering outstanding customer experiences? Do you excel at guiding teams towards success? If so, we would love to connect with you.Assistant Manager, Operations Overview:Enhance sales performance and ensure profitability through proficient management of order processing.Assist the management team in reaching objectives by...

  • Assistant Manager Outlets Operations Lead

    6 days ago

    Orlando, Florida, United States Evermore Orlando Full time

    About Evermore Orlando ResortEvermore Orlando Resort is a cutting-edge, 1,100-acre resort located adjacent to Walt Disney World, featuring a unique blend of upscale vacation rental homes, flats, and villas, a luxury Conrad hotel, 36 holes of world-class Jack Nicklaus golf, and a massive 20-acre tropical beach complex around Evermore Bay, our 8-acre...

  • Operations Manager

    2 months ago

    Orlando, Florida, United States RATP Dev USA Full time

    Ability to build effective relationships, respond to union grievances, assist in arbitration, and interpret the union contract, where applicable.Oversees and manages through direct reports the daily operations and customer service of the transit system.Is available to the client's staff, advisory and advocacy boards, outside organizations, and the riding...

  • Surgical Operations Assistant Manager

    1 day ago

    Orlando, Florida, United States Orlando Health Full time

    About the RoleWe are seeking a highly skilled and experienced Surgical Operations Assistant Manager to join our team at Orlando Health. As a key member of our surgical department, you will play a critical role in ensuring the smooth operation of our surgical services.Key ResponsibilitiesCoordinate staffing needs and review coverage daily to meet patient care...

  • Facility Operations Assistant

    3 days ago

    Orlando, Florida, United States SP+ Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Facility Operations Assistant. This role will be responsible for assisting in the day-to-day management of our parking facilities, ensuring that operations are handled within contractual guidelines and fostering good client relations.Key ResponsibilitiesClient...

  • Operations Manager

    24 hours ago

    orlando, United States RedCoach Full time

    We are seeking an experienced Operations Manager to oversee daily activities. As an ideal candidate, you’ll have a sharp business mind and proven success managing multiple departments toward maximum productivity. Additionally, you’ll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your team. Your...

  • Operations Manager

    14 hours ago

    Orlando, United States RedCoach Full time

    We are seeking an experienced Operations Manager to oversee daily activities. As an ideal candidate, you’ll have a sharp business mind and proven success managing multiple departments toward maximum productivity. Additionally, you’ll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your team. Your...

  • Operations Manager

    2 days ago

    Orlando, United States RedCoach Full time

    We are seeking an experienced Operations Manager to oversee daily activities. As an ideal candidate, you’ll have a sharp business mind and proven success managing multiple departments toward maximum productivity. Additionally, you’ll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your team. Your...

  • Assistant Director of Operations

    1 month ago

    Orlando, United States HMSHost at Orlando International Airport Full time

    With a career at HMSHost, you really benefit! We offer: Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits 401(k) retirement plan with company match Company paid life insurance Tuition reimbursement Employee assistance program Training and exciting career growth...

  • Operations Manager

    1 week ago

    Orlando, Florida, United States CONDUCTR. Full time

    Are you a meticulous problem solver with a keen interest in enhancing operational efficiency? Join our innovative team as an Operations Coordinator, where you will play a crucial role in managing our projects, events, and logistics, ensuring optimal performance and making a significant impact every day.About Us:CONDUCTR is a vibrant collective of creative...