Assistant Manager

2 months ago

Orlando, Florida, United States LACOSTE ORLANDO Full time
Job Description

Lacoste Orlando is seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our store operations, you will play a vital role in driving sales, providing exceptional customer service, and leading a high-performing team.

Key Responsibilities:
  • Leadership: Assist in leading a store team to drive sales through training and coaching, exemplifying a strong service culture, and providing constant feedback and coaching to improve team skills and sales results.
  • Sales: Lead by example to assist in achieving Lacoste's sales plans and profitability goals, utilizing reports and gathering data to identify sales trends, and making proactive suggestions to positively impact the business.
  • Customer Service: Assist in creating an environment focused on the customer experience, ensuring team members are knowledgeable about the Lacoste lifestyle, and embracing local community groups and mall management to generate PR opportunities.
  • Operations: Assist with opening and closing of store, ensuring Company standards are upheld in merchandising, visual presentations, housekeeping, and loss prevention, and managing new receipts, transfers, markdowns, back stock, and fill-ins.
Requirements:
  • At least two years management experience in the apparel industry with a proven track record of successfully managing a team.
  • Tenacious desire to inspire others and lead a culture of customer service champions.
  • Expertise in store operations, training, interviewing, planning, organizational, and performance management skills.
  • Entrepreneurial mindset with the ability to react to business trends and identify areas of opportunity.
  • Technically savvy, audacious attitude, and sporting spirit.
Core Values:
  • Accountable: Providing answers to questions, proposing solutions, and integrating our role as a global economic player.
  • Collaborative: Succeeding together, working together, sharing information, and trusting each other.
  • Caring: Respecting our people, caring for customers, and embracing diversity.
  • Audacious: Taking risks, being creative and innovative, following the less taken path, and creating value.
  • Be LACOSTE: Understanding the brand, being enthusiastic, passionate, and optimistic, being sincere, yourself, and honest in relationships, and being gentle and harmonious.

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