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Part-Time Hospitality Associate, Robert Hall Winery

1 month ago

Paso Robles, United States O'Neill Beverages Co LLC Full time

Job Type

Part-time

Description

O'Neill Vintners & Distillers was founded in 2004 with a simple idea from our founder, Jeff O'Neill, that great wines should be enjoyed by all. We believe those wines must be of exceptional quality centered around our core belief that doing the right thing for our employees, consumers, partners, and the planet is key to a sustainable future. As our family-owned business has grown, so has our belief in business as a force for good-we are proud to be an industry leader in sustainability and a Certified B Corporation.

We are one of California's largest wineries, with operations in Larkspur, Sonoma, Paso Robles, and Parlier/Reedley, CA. Our award-winning portfolio of consumer brands includes Line 39, FitVine, Harken Chardonnay, Rabble, Charles Woodson's Intercept, Robert Hall, Allegro Cellars, Ram's Gate, Wines of Substance, ViNO, and BrandyLab.

The Hospitality Associate will work directly with guests of the winery, providing exceptional service and best-in-class customer experience. Additional assistance within kitchen operations to prepare and deliver food offerings within the winery. Ability to deliver information and knowledge of wines and appropriate food pairings and provide pleasant and professional communication with guests at all times while working in a team environment in support of the growth and reputation of the winery. The ideal candidate must be interested in wine, hospitality, and guest service. Must be available to work weekends, holidays, and special events. The position includes base hourly compensation plus commission.

Requirements

DUTIES & RESPONSIBILITIES:

The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Possess a friendly, positive, and knowledgeable wine-tasting experience for all winery guests.
  • Ability to provide exceptional customer service, creating a fun, educational, and memorable experience for all winery guests
  • Ability to learn and share our history while conducting tours for large groups.
  • Answer phone calls and emails for tasting reservations and guest service requests.
  • Effectively sell wine club memberships.
  • Assist in the kitchen as needed.
  • Bussing tables as needed.
  • Maintain a clean and orderly tasting room environment.
  • Ability to multi-task in a busy environment.
  • Provide support in the back-of-house operations, including culinary activities and operations.
  • Ability to work as a team and support all team members and leaders.
CULTURAL BEHAVIORS:

O'Neill team members are Forward Thinkers. Hard Working without Drama. Friendly Problem Solvers who work as One Team to Always Deliver .

QUALIFICATIONS:

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Must be at least 21 years of age
  • Prior experience and wine knowledge are desirable
  • Ability to acquire food and beverage safety training and certificate program - ServSafe
  • Ability to acquire Food Handlers Card
  • Ability to acquire the (RBS) Responsible Beverage Service Certificate
  • Experience with computers with a POS system is desirable
  • Ability to stand for extended periods of time
  • Must be able to lift 45 pounds
PHYSICAL/MENTAL REQUIREMENTS:

While performing the duties of this job, the employee is frequently required to do the following:
  • Stand for prolonged periods
  • Perform some repetitive motion activities
  • Coordinate multiple tasks simultaneously
  • Lift, move, and stack boxes up to 50 lbs
WORK ENVIRONMENT:
  • Work is normally performed in a tasting room/kitchen environment


Salary Description

$17.50/hour