Overnight Front Desk Supervisor | La Mansion

3 months ago


San Antonio, United States Omni Hotels Full time

Location:

La Mansion del Rio

The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governors Palace, San Antonio Convention Center and other well-known landmarks.

Omni La Mansion del Rios associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.

Job Description:

The role of the Night Desk Supervisor is to oversee and coordinate all night time front desk and audit functions, execute computer maintenance requirements, and ensure all financial transactions for the day are verified and balanced.

Responsibilities:
  • Process guest check-ins and check-outs according to Omnis Moments of Service and Standard Operating Procedures. Where applicable, ensure process meets Forbes Service Standards
  • Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity
  • Balance daily posting and revenue, and resolution of inaccuracies
  • Fully knowledgeable in all emergency procedures
  • Distribution of all nightly reports
  • Efficiently process guaranteed no show billings
  • Handle Express Check-outs ensuring their completion
  • Train and supervise Night Desk Clerks and 3rd shift Front Office staff
  • Ensure adherence to all systems and control procedures
  • Ensure that that 3rd shift Night Desk checklist and responsibilities are completed
  • In absence of MOD, conduct property walk and complete overnight MOD report
Qualifications:
  • Previous customer service experience
  • Previous cash handling experience
  • Previous hotel experience highly preferred
  • Ability to stand for an 8 hour shift
  • Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
  • Ability to think clearly, quickly and make concise decisions
  • Ability to assist the Overnight Manager in holding the team accountable for their assigned responsibilities
  • Ability to clearly communicate (verbal and written) with guests, associates and vendors
  • Must be able to work a flexible schedule to include nights, holidays and weekends
  • Strong computer skills (Synergy, Nucleus, Epitome, Vision, GoConcierge, Microsoft Office)

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.



  • San Antonio, Texas, United States Omni Hotels Full time

    Job Title: Overnight Front Desk SupervisorJob Summary: We are seeking a highly skilled and experienced Overnight Front Desk Supervisor to join our team at Omni La Mansion del Rio. As a key member of our front office team, you will be responsible for overseeing and coordinating all nighttime front desk and audit functions, ensuring seamless guest experiences...


  • San Antonio, Texas, United States Omni Hotels Full time

    Job Title: Night Front Desk SupervisorLocation: Downtown San AntonioThe Omni La Mansion del Rio is a luxurious hotel nestled along the historic Riverwalk in downtown San Antonio. As a Night Front Desk Supervisor, you will be responsible for overseeing the front desk and audit functions, ensuring all financial transactions are verified and balanced.Key...


  • San Antonio, Texas, United States Omni Hotels Full time

    Job Title: Night Front Desk SupervisorLocation: Downtown San AntonioThe Omni La Mansion del Rio is a dynamic and exciting work environment that offers comprehensive training and mentoring. Our associates embody a culture of respect, gratitude, and empowerment, making us a perfect match for friendly and motivated individuals who are passionate about serving...


  • San Antonio, United States Omni Hotels Full time

    The role of the Night Desk Supervisor is to oversee and coordinate all night time front desk and audit functions, execute computer maintenance requirements, and ensure all financial transactions for the day are verified and balanced. - - - BECOME A P Front Desk, Supervisor, Overnight, Omni

  • Front Desk Supervisor

    4 months ago


    San Antonio, United States Wyndham Hotels & Resorts Full time

    ** Front Desk Supervisor** Location: San Antonio, TX, US, 78216 Property Name: La Quinta by Wyndham San Antonio - Airport Req Id: 17348 La Quinta by Wyndham is now seeking a Front Desk Supervisor to join our team at the La Quinta by Wyndham San Antonio - Airport location in San Antonio , Texas . **Job Summary** The Front Desk Supervisor is responsible for...

  • Front Desk Agent

    2 months ago


    San Antonio, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Front Desk Supervisor

    4 weeks ago


    San Antonio, Texas, United States Omni Hotels Full time

    Job Title: Front Desk SupervisorOmni Hotels & Resorts is seeking a highly motivated and customer-focused Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and leading a team of front desk associates.Key...

  • Front Desk Supervisor

    2 weeks ago


    San Antonio, Texas, United States Omni Hotels Full time

    Job Title: Front Desk SupervisorAt Omni Hotels & Resorts, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and maintaining the highest standards of quality and efficiency.Key...


  • San Antonio, Texas, United States Omni Hotels Full time

    Job Title: Front Desk SupervisorJob Summary: We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Omni Hotels & Resorts. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and maintaining the highest standards of quality and...

  • Front Desk Supervisor

    2 weeks ago


    San Antonio, Texas, United States Omni Hotels Full time

    Job Title: Front Desk SupervisorAt Omni Hotels & Resorts, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and maintaining the highest standards of quality and...

  • Front Desk Supervisor

    2 weeks ago


    San Antonio, Texas, United States Omni Hotels Full time

    Job Title: Front Desk SupervisorMokara Hotel & Spa is a luxurious retreat on San Antonio's world-famous Riverwalk, offering a unique blend of relaxation and excitement. As a Front Desk Supervisor, you will be part of a dynamic and attentive staff, dedicated to making guest stays memorable.Job Summary:The Front Desk Supervisor is responsible for ensuring the...

  • Front Desk Supervisor

    2 weeks ago


    San Antonio, Texas, United States Valencia Group Full time

    Job Title: Front Desk SupervisorJoin the Valencia Hotel Group team as a Front Desk Supervisor and take on a challenging role that requires excellent customer service skills, leadership abilities, and a passion for delivering exceptional guest experiences.Job Summary:As a Front Desk Supervisor, you will be responsible for managing the front office and guest...


  • San Antonio, Texas, United States White Lodging Full time

    Job Summary:We are seeking a skilled Front Desk Supervisor to join our team at White Lodging. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, supervising front desk staff, and ensuring that our guests have an unforgettable experience.Key Responsibilities:Provide top-notch service to our guests,...


  • San Antonio, Texas, United States Valencia Group Full time

    Job SummaryAs a Front Desk Supervisor with Valencia Hotel Group, you will be responsible for managing and supervising the front office and guest services team to ensure exceptional customer service and high-quality hotel operations.You will play an active role in training and development, creating a safe and efficient work environment, and contributing to...


  • San Antonio, Texas, United States BC LYND Hospitality Full time

    Job DetailsJob Location: The St. Anthony, A Luxury Collection Hotel - San Antonio, TXPosition Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: AnyJob Category: Hospitality - HotelJob DescriptionThe Front Desk Supervisor at The St. Anthony, A Luxury Collection Hotel is responsible for assisting the Front Desk Management Team while...

  • Front Desk Supervisor

    2 weeks ago


    San Bernardino, California, United States DKN HOTEL GROUP Full time

    Job Title: Front Desk SupervisorJoin DKN Hotel Group as a Front Desk Supervisor and take on a challenging role that requires excellent communication and leadership skills. As a key member of our front office team, you will be responsible for providing exceptional guest service, supervising front desk staff, and ensuring seamless hotel operations.Key...


  • San Francisco, California, United States Four Seasons Hotels Limited Full time

    About Four SeasonsFour Seasons Hotels Limited is a global leader in the hospitality industry, renowned for its exceptional service and luxurious accommodations. Our team members are the driving force behind our success, and we're seeking a talented Overnight Front Desk Receptionist to join our team.About the RoleThe Overnight Front Desk Receptionist is a...

  • Front Desk Supervisor

    1 month ago


    San Diego, California, United States JC Resorts Full time

    Front Desk Supervisor Job DescriptionJob Summary:The Front Desk Supervisor is responsible for overseeing the front desk operations, ensuring efficient and professional handling of guest arrivals and departures. This role requires strong communication and leadership skills to train and support front desk staff.Key Responsibilities:Assist management in...


  • San Antonio, Texas, United States BC LYND Hospitality Full time

    Job SummaryThe Front Desk Supervisor at BC LYND Hospitality is responsible for providing exceptional guest service and ensuring a seamless hotel experience. This role requires a strong leader who can effectively manage the front desk team and maintain a high level of productivity.Key ResponsibilitiesAssist the Front Desk Management Team in providing...

  • Front Desk Supervisor

    4 weeks ago


    San Francisco, California, United States Spire Hospitality Full time

    Job Title: Front Desk SupervisorJob Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Spire Hospitality. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of professionalism...