Field Service Engineer- Phoenix, AZ
2 months ago
MKS Instruments is seeking a Field Service Engineer in the Phoenix Arizona area. This individual will provide highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Manage installation and repair of Liquid and Dry Ozone, Fourier Transform Infrared (FTIR), and Residual Gas Analyzer (RGA) products for key accounts in US.
You are responsible for:
Providing highly visible customer support through the performance of on-site installation, servicing and repair of complex equipment and systems.
Checking out and approving operational quality of system equipment.
Serving as company liaison with customer on administrative and technical matters for assigned projects.
Responsible for operational quality of system equipment.
What will you bring to the team, along with your curiosity
Associate's degree, or equivalent; with minimum of 5 years of related Semiconductor experience; or equivalent combination of education and experience.
Bachelor's degree and/or applicable certification is preferred.
Excellent communication and documentation skills.
Experienced with standard Microsoft Office programs
Work with integrity, is ethical and is able to inspire the trust of others.
Strong analytic, business and interpersonal skills
Motivated, self-driven, positive approach to problem solving.
Ability to succeed in a fast-paced, rapidly changing, high tech environment.
Physical Demands:
Perform activities such as sitting, standing, or typing for extended periods of time
Must be able to lift up to 50 lbs
Regularly requires good manual dexterity and coordination
Occasionally moves/positions objects > 100 pounds.
Ability to remain in a stationary position for 20% of the time
Frequently positions self to perform tasks and positions objects below, at, and above shoulder level
Regularly requires manual dexterity and coordination of objects below, at and above shoulder level
Must be able to communicate information and ideas so others will understand
Must be able to exchange accurate information
Working Conditions:
Operates in laboratory, field, and manufacturing] environments
Constantly operates a computer and other office productivity machinery
Ability to observe documents and details at close range (within a few feet of the observer)
Dedication to safety to mitigate hazards including handling mechanical and electrical hardware, high voltage, gas, water, and heat
Noise level in the work environment is usually average
We are interested in a qualified candidate who is eligible to work in the United States. However, we will not be sponsoring work visas for this position, at this time.
MKS is an equal opportunity employer, including disability, veteran status and all categories protected by law. Please review our EOE statements for additional details. MKS is generally only hiring candidates who reside in states where we are registered to do business.
Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be "U.S. persons." "U.S. persons" are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.
MKS Instruments, Inc. and its affiliates and subsidiaries ("MKS") is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.
MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at:accommodationsatMKS@mksinst.com.
If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role
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