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Laser Service Technician

2 months ago


Andover, Massachusetts, United States MKS Instruments Full time

About the Role:

MKS Instruments is seeking a highly skilled and experienced Laser Service Engineer to join our team. As a Laser Service Engineer, you will be responsible for installing, maintaining, troubleshooting, and repairing ultra-fast laser systems, electronics, and packaging machines.

Key Responsibilities:

  • Install and maintain ultra-fast laser systems, electronics, and packaging machines
  • Provide technical support to customers, sales, and application teams
  • Answer technical questions from customers regarding system repairs and applications
  • Perform on-site installation, servicing, and repair of complex equipment and systems manufactured by our ESB division
  • Stay current with the latest upgrades and training of new products and software
  • Maintain historical performance and repair information
  • Log and create field service reports

Requirements:

  • Minimum B.S. in Photonics or related fields with 3-5 years of relevant experience
  • Experience with diode pump amplifier systems is a must
  • Opto-mechanical and automated manufacturing systems experience is a plus
  • Excellent troubleshooting skills with new electrical, mechanical, and laser systems
  • Excellent communication skills are a must
  • High degree of proficiency in PC skills, including MS Office, SAP, and data analysis applications

About MKS Instruments:

MKS Instruments is an equal opportunity employer and is committed to diversity and inclusion. We are a global company with a strong presence in the photonics and laser industry. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.