Sr Field Service Engineer

3 weeks ago

Andover, United States MKS Instruments Full time

A Day in Your Life at MKS:

MKS/Spectra-Physics is looking for a self-motivated laser service Engineer who has experience working with Ultra-Fast laser systems, Electronics & Packaging Machines and/or Nano-Second laser systems who can work independently in a fast paced environment supporting scientific and industrial accounts for Spectra-Physics and ESB products.

This position is based in their home office in the Mid-West supporting our customers in Michigan, Missouri and neighboring states.

You Will Make an Impact By:

  • Install, maintain, troubleshoot and repair Ultra-Fast laser systems, Electronics & Packaging Machines and/or Nano-Second laser systems

  • Provide technical support to customers, sales and application teams and participate in customer meetings

  • Answer technical questions from our customers regarding system repairs and applications

  • Provides highly visible customer support through the performance of on-site installation, servicing and repair of complex equipment and systems manufacture by our ESB division

  • Stay current with the latest upgrades and training of new products and software

  • Maintain historical performance and repair information

  • Log and create field service reports

Skills You Bring:

  • Minimum B.S in Photonics or related fields with 3-5 years relevant experience

  • Experience with diode pump amplifier systems is a must

  • Opto-mechanical, and automated manufacturing systems experience a plus

  • Excellent troubleshooting skills with new electrical, mechanical and laser systems

  • Excellent communication skills a must

  • High degree of proficiency of PC skills including MS Office, SAP, and data analysis applications

We are interested in a qualified candidate who is eligible to work in the United States. However, we will not be sponsoring work visas for this position, at this time.

MKS is an equal opportunity employer, including disability, veteran status and all categories protected by law. Please review our EOE statements for additional details. MKS is generally only hiring candidates who reside in states where we are registered to do business.

#LI-ST1

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be "U.S. persons." "U.S. persons" are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.

MKS Instruments, Inc. and its affiliates and subsidiaries ("MKS") is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at:accommodationsatMKS@mksinst.com.

If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role

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