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DoD SkillBridge: Customer Success

1 month ago

California, United States Vets2PM Full time

DoD SkillBridge: Customer Success & Business Development Specialist SkillBridge Internship | Vets2PM | United States Posted On 10/25/2023 Job Information Job Opening ID: ZR_1787_JOB Business Clients Name: EL-FI Homes Energy and Utilities City: Hybrid - LA/Orange County, CA State/Province: California Job Description DoD SkillBridge Internship: Customer Success & Business Development Specialist SkillBridge Host Company: EL-FI Homes (Electrify Homes) SkillBridge Provider: Vets2PM LLC Location: Southern California Hybrid - in and around the Los Angeles/Orange County Region Applicants must be active-duty U.S. Military Members who qualify for the DoD SkillBridge Program. Return to this posting and click ‘Apply’. About the company: EL-FI Homes stands as a beacon of home electrification in Southern California. As a forward-thinking, tech-enabled electrical contractor, we’re not just about wiring homes; we're about redefining modern living. Our mission is to meld aesthetics with efficiency, creating homes that are both energy-saving powerhouses and visually stunning. Why Join EL-FI? Customer-Centric Culture: Our clients are at the heart of what we do. We pride ourselves on really listening, ensuring that the solutions we create align with their unique visions and needs. Transparency in Action: We champion an open sales and work process. With us, there are no hidden details; we ensure our clients and team members are always in the know. Aesthetic Excellence: We believe in functionality that doesn’t sacrifice form. Our team's meticulous attention to detail ensures every project complements the home's natural beauty. Diverse Expertise: Our strength lies in our diversity. Comprising solar scientists, engineers, and business aficionados, we're a melting pot of ideas, all fueled by a passion for innovation. Local Know-How: Rooted in Southern California, we're attuned to the region's unique energy dynamics. Our solutions aren't just generic; they're crafted with a local touch. Compensation (if hired after the internship): Approximately $50K base + commission on Sales + Equity. Drive the growth of EL-FI Homes by cultivating meaningful relationships with homeowners, understanding their needs, and providing tailor-made solar, battery, and electric solutions. Essential Duties and Responsibilities: 1. Customer Success: Manage and nurture relationships with existing customers ensuring high satisfaction with our products and services. Address customer concerns promptly, ensuring issues are resolved to their satisfaction while upholding the company's values and objectives. Collect, analyze, and address feedback to continuously improve our product offering and customer experience. 2. Business Development: Engage potential customers through online sales and lead platforms. Understand homeowner needs and advise them on the best solar, battery, and electric solutions. Build and maintain a robust sales pipeline, ensuring the steady influx of potential business opportunities. Work closely with the sales and marketing teams to develop strategies and campaigns targeting homeowners in So. Cal. Uphold and promote our company culture built on transparency, flexibility, accountability, and delivering results. Collaborate with cross-functional teams to ensure seamless service delivery. Contribute ideas and strategies to further embed our culture in all interactions with customers and stakeholders. Qualifications: (Some of the qualifications will not be required for SkillBridge interns) Bachelor’s degree in business, marketing, or a related field. Proven track record in customer success and business development roles, preferably in the solar, battery, or electric industry. Strong understanding of the So. Cal homeowner market. Exceptional interpersonal and communication skills. A passionate advocate for the environment with a keen interest in sustainable technologies. A valid driver's license. Personal Attributes: A deep-seated passion for transforming our grid and environment. Ability to work flexibly in a dynamic environment and adapt to changing business needs. High levels of accountability and responsibility. Goal-oriented with a proven ability to deliver results. What EL-FI Offers: A vibrant and inclusive work environment where your contribution is valued. Opportunities for professional growth and development. Competitive compensation and benefits package. The chance to be a part of a company that's making a tangible difference in the world. Training: EL-FI Homes will provide NABCEP training. NABCEP Board Certifications ensure you have the knowledge and skills to meet the demands of renewable energy projects and employers across the world. Vets2PM Provides: Mentorship and guidance via regular SkillBridge Intern Zoom Meetings. PM Fundamentals course, Resume writing, LinkedIn optimization, and interview skills course. Other free resources, including an electronic copy of 'How to Speak Civilian Fluently'. Other: Not all internships include certification training by Vets2PM, as many host companies include their own internship-focused training instead. If selected for an internship with Vets2PM please read your approval email, letter, and training plan to be sure you understand what is included in your internship. #J-18808-Ljbffr