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Front Desk Coordinator

2 months ago

Norwalk, United States Performance Optimal Health Full time

Join Performance Optimal Health as a Front Desk Coordinator. Here at Performance, we take a holistic approach to health and recovery, ultimately striving to empower all clients to live better lives. Each of our clients undergo a unique Optimal Health Assessment, allowing us to tailor their plan of care to their specific needs using a variety of our services. Our services we offer are based upon the Four Pillars of Optimal Health - exercise, nutrition, recovery, and stress management. We have highly trained professionals in all four pillars, who make the clients journey their priority.

We're seeking a Front Desk Coordinator to join our team in Norwalk, CT. As a key member of our team, you'll play a vital role in ensuring a seamless and enjoyable experience for our clients. Your responsibilities will include greeting clients, managing inquiries, scheduling appointments, and maintaining records.

In this role, your responsibilities will include:

  • Greeting and welcoming clients with a friendly and professional demeanor
  • Managing client inquiries in person, over the phone, and via email
  • Scheduling appointments and coordinating with healthcare professionals
  • Maintaining accurate client records and updating information as needed
  • Assisting in insurance verification and authorization processes
  • Collecting co-payments and fees for services
  • Ensuring the cleanliness and organization of the front desk area
  • Supporting other administrative tasks as necessary
If you are passionate about promoting wellness and making a positive impact on people's lives, we would love to hear from you. Join our team at Performance Optimal Health and help us empower individuals to achieve optimal health and well-being.

Requirements
  • Excellent customer service and communication skills
  • Strong organizational and multitasking abilities
  • Proficiency in basic computer applications
  • Ability to work well in a team
  • Previous experience in a similar role or healthcare setting is a plus
Benefits

Benefits at a full-time status:
  • Competitive Rate of Pay
  • Medical/Dental/Vision
  • 401K+ Match
  • Growth potential within the organization.
  • Access to facilities at all locations.
  • Internal and external discounts.
  • Fun atmosphere
  • Continuing education stipend

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.