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Supervisor, HR Shared Services

2 months ago

Brentwood, United States Ardent Corporate Full time
Overview

Ardent Health Services (AHS) is a national health care services company headquartered in Nashville, TN. Through its subsidiaries, Ardent owns and operates nearly 200 sites of care. Our subsidiaries own and operate hospitals and multispecialty physician practices in six states. Ardent includes 30 hospitals, 4,840 patient beds, 23,000 employees, and 1,700 employed physicians. Within the industry, we are noted for recognizing that every hospital is as unique as the community it serves. This in-depth understanding of how health care works at the local level is one of our great strengths.

POSITION SUMMARY

The Supervisor, Human Resource Shared Services (OneSource) is an integral part of the HR team, responsible for overseeing the day-to-day operations of our HR shared services center, OneSource. This role involves supervising a team dedicated to providing exceptional HR support and services to our employees and ensuring efficient and effective HR processes and policies.

Responsibilities

  • Supervise and lead the OneSource team, ensuring high-quality HR support across the organization.
  • Monitor and analyze HR service delivery and make recommendations for improvements.
  • Implement and oversee HR policies, ensuring compliance with legal and organizational standards.
  • Collaborate with various HR departments to streamline and integrate processes.
  • Handle complex HR inquiries and issues, providing expert advice and solutions.
  • Oversee the administration of HR programs such as benefits, payroll, and employee relations.
  • Develop and maintain a comprehensive knowledge base for HR shared services.
  • Ensure high levels of customer service and support for all HR-related queries and requests.
  • Provide training and development for the OneSource team.
  • Manage projects related to the enhancement of HR systems and services.

Qualifications

Education and Experience:

  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • Minimum of 3-5 years of experience in HR, with a focus on HR shared services or operations.
  • Proven supervisory or leadership experience.

Knowledge, Skills and Abilities:

  • Strong understanding of HR processes and best practices.
  • Excellent communication and interpersonal skills.
  • Proficient in HRIS systems and Microsoft Office Suite

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