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2 months ago

Philadelphia, United States Pennsylvania Medicine Full time

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Entity: Clinical Practices of the University of Pennsylvania (CPUP)

Department: Human Resources CPUP

Location: 3535 Market Street

Hours: Full Time, Per Departmental Needs

Summary:

The Sr. Business Partner acts as a resource to support members of the CPUP HR team, providing advice and consultation to team members and leading projects as requested by the HR Manager, ACHRO and CHRO. The Senior Business Partner directly assists with the day-to-day HR operations as needed. They are viewed as an HR technical expert and a "go-to" resources for their CPUP HR colleagues and clients.The Senior Business Partner will maintain a client base that consists of some of the more complex departments and structures. They must establish a strong partnership and maintain relationships with assigned client groups to influence, develop and integrate targeted human capital strategies based on balancing the needs of the business, the entity, and the health system. Provides strategic consulting, direction, and assistance in the execution of people or business strategies, organizational development, talent retention, compensation, employee relations, performance management, and internal communications for assigned units, and members of the HR team as needed.

Responsibilities:

  • Strategic partner to leadership in assigned client groups, participates in business planning activities, identifies and recommends human resources responses aligned to business strategy.
  • Collaborates with business leaders in identifying optimal workflow organizational/departmental design in assigned departments.
  • Acts as an internal consultant. Analyzes and recommends solutions to human resource issues in assigned client groups.Initiates organizational development activities such as diagnosis/intervention, process consulting, development, and succession planning.
  • Provides standard reports and analysis of metrics and statistical data to identify trends and opportunities.
  • Works on special projects and acts as an internal subject matter expert within Human Resources on assigned areas to assist in developing and implementing strategies system-wide.Facilitator/Leader of annual HR initiatives for the assigned client groups; i.e. benefits enrollment, merit and performance process, employee opinion survey, talent reviews, employee recognition events, etc.
  • Partners with managers and assigned client groups to resolve employee relations issues that may include conflict resolution, performance improvement issues, and terminations.Acts as the HR lead and partners with appropriate stakeholders including legal, security, and audit to support investigative initiatives relating to serious violations of guidelines, policies, and procedures governing employee conduct (i.e. harassment, code of conduct, fraud) and recommend appropriate action.
  • Provides coaching services to leadership. Supports business transformation through an emphasis on strategic and organizational consultation.Coaches leaders on leading and managing their departments with a focus on driving change and utilization of change management tools.
  • Assesses situations and environments affecting employee engagement and provides managers with advice and recommends courses of action based on operating guidelines, policies, and applicable laws.Consults with managers on establishing and nurturing a positive employee environment, and culture development, and to provide necessary training and coaching.
  • Reviews and analyzes facility employee metrics and operational statistics on productivity, turnover, recruiting, patient satisfaction, and employee engagement to identify trends, activities, and potential issues within each department.Applies understanding of the business units to strengthen action plans and partner with managers to implement and deliver key goals and objectives that support employee engagement.
  • Partners with assigned client groups to serve their business needs and positively and reliably represents Shared Services colleagues (e.g., Compensation, Talent Acquisition, and Benefits) to staff and managers.
  • Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.
  • Other duties as assigned to support the unit, department, entity, and health system organization.
Credentials:
  • SHRM-CP/PHR or SHRM-SCP/SPHR (Preferred)
Education or Equivalent Experience:
  • Bachelor of Arts or Science in Human Resources or a related field AND 5+ years progressive responsible experience in Human Resources, preferably in healthcare or a shared services business environment (Required).
  • Master's Degree in Human Resources or Business Administration AND 3+ years background in Organizational Development (Preferred).
Skills & Abilities:

  • COMMUNICATION: Demonstrated interpersonal/verbal communication skills
  • HUMAN RESOURCES: Familiarity of overall HR operations
  • HUMAN RESOURCES: Demonstrated coaching, counseling, and consultation skills
  • OTHER: Ability to work within a multi-cultural environment
  • REGULATORY: Understanding of regulatory compliance

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.