Front Office Representative
7 days ago
Department: Fresh Form Draft
Employment Type: Full Time
Location: Saint Louis, MO
Compensation: $3,850 - $4,480 / month
Description
We are seeking a highly organized and friendly Front Office Representative to be the first point of contact for our clients and visitors. This position plays a pivotal role in creating a welcoming environment and ensuring efficient operations at our front office. The ideal candidate will have excellent communication skills, a professional demeanor, and a strong ability to multitask in a busy setting. As the face of our organization, the Front Office Representative will manage a variety of administrative duties including answering phone calls, greeting visitors, and supporting day-to-day operations. You will be responsible for maintaining a clean and organized reception area while providing exceptional customer service.
Key Responsibilities
- Greet and welcome visitors in a professional manner.
- Answer and direct phone calls to the appropriate personnel.
- Manage appointment scheduling and maintain calendars.
- Perform data entry and maintain organized records and files.
- Handle incoming and outgoing mail and packages.
- Assist with administrative tasks and support other departments as needed.
- Resolve visitor and client inquiries in a timely and effective manner.
- Proven experience in a front office or customer service role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite and office management software.
- Ability to remain calm and professional under pressure.
- Attention to detail and strong problem-solving skills.
- High school diploma; additional qualifications as an administrative assistant or customer service representative are a plus.
- Competitive weekly salary, based on experience and qualifications.
- Comprehensive health benefits, including medical, dental, and vision coverage.
- Retirement savings plan with company match.
- Paid time off, including vacation, sick leave, and holidays.
- Opportunities for professional growth and career advancement.
- Employee wellness programs and team-building activities.
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