Front Office Associate

1 day ago


St Louis, Missouri, United States RAYUS Radiology Full time

RAYUS Radiology is seeking a highly skilled and detail-oriented Front Office Associate to join our team.

We are a leading provider of radiology services, and we are committed to delivering exceptional patient care and experiences. As a Front Office Associate, you will play a critical role in ensuring that our patients receive the highest level of service and support.

Key Responsibilities:

Registration (55%):

  • Greet and register patients scheduled for imaging services, collecting demographic information and processing payment plans and copays.
  • Answer phones and handle calls in an efficient and friendly manner, fielding calls for center associates and acting as a liaison between technologists and patients.
  • Maintain the front office lobby area, straightening magazines, organizing coffee supplies, and assisting with general office clean up.
  • Order office supplies as needed and maintain a supply of patient information sheets.
  • Push imaging via electronic interfaces and complete confirmation calls, providing preparation instructions to patients.
  • Fax reports, billing information, and medical release forms as requested.

Insurance (20%):

  • Verify patient insurance and pre-certify all exams with the patient's insurance company.
  • Obtain insurance authorization and use knowledge of insurance carriers and procedures to obtain waivers if needed prior to appointment.
  • Handle release of information requests for patients, referring offices, other medical facilities, attorneys, and insurance companies, following Company guidelines.

Scheduling (20%):

  • Arrange transportation, interpreters, and hotel accommodations for patients when necessary.
  • Enter and submit patient exam orders, verifying that orders match exam schedules.
  • Schedule referrals and ensure proper authorizations are obtained.
  • Schedule walk-in patients and process requests for image orders and CDs from referring physicians and patients.
  • Maintain an up-to-date and accurate database on all current and potential referring physicians.

Additional Responsibilities (5%):

Perform other duties as assigned by management.



  • St Louis, Missouri, United States RAYUS Radiology Full time

    Job SummaryRAYUS Radiology is seeking a skilled Front Office Associate to provide exceptional patient care and administrative support in our radiology offices. As a key member of our team, you will be responsible for ensuring a positive patient experience, managing front office operations, and maintaining accurate records.Key Responsibilities:Registration...

  • Front Office Manager

    2 weeks ago


    St Louis, Missouri, United States Midas Hospitality Full time

    Front Office Manager - Element Hotel Midas Hospitality is proud to be recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter), ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks, and #11 for women. Embark on Your Career with Midas Hospitality: Midas Hospitality is in search of a Front Office Manager to...

  • Front Office Manager

    2 weeks ago


    St Louis, Missouri, United States Midas Hospitality Full time

    Front Office Supervisor - Element Hotel Midas Hospitality is proud to be recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter), achieving remarkable rankings in various categories. About the Role: Midas Hospitality is in search of a Front Office Supervisor to oversee our front desk operations at the Element hotel. This role is essential...


  • St Louis, Missouri, United States St. Louis Cat Clinic Full time

    Job SummaryWe are seeking a highly organized and compassionate Veterinary Front Desk Associate to join our team at St. Louis Cat Clinic. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing patient flow, and maintaining a clean and welcoming environment for our clients and their pets.Key...


  • St Louis, Missouri, United States Peoples Family of Corporations Full time

    Front Office Team LeadDepartment: Adult OutpatientReport to: Department ManagerPosition Overview:The Front Office Team Lead plays a crucial role in managing the daily functions of the front office team. This position involves inspiring team members to meet organizational objectives and aiding in the formulation and execution of schedules to achieve targets....


  • St Louis, Missouri, United States Peoples Family of Corporations Full time

    Front Office Team LeadDepartment: Adult OutpatientReport to: Department ManagerPosition Overview:The Front Office Team Lead plays a crucial role in managing the daily functions of the front office team. This position is essential for inspiring team members to meet organizational objectives and for aiding in the formulation and execution of schedules to...


  • St Louis, Missouri, United States Peoples Family of Corporations Full time

    Front Office Team LeadDepartment: Adult OutpatientReport to: Department ManagerPosition Overview:The Front Office Team Lead plays a crucial role in managing the daily functions of the front office team. This position involves inspiring team members to meet organizational objectives and aiding in the creation and execution of schedules to achieve targets....


  • St Louis, Missouri, United States People's Family of Corporations Full time

    Job Title: Front Office Team LeadJob Summary:The Front Office Team Lead plays a crucial role in the success of People's Family of Corporations by overseeing the day-to-day activities of the front office team. This position requires strong organizational skills, excellent communication abilities, and a passion for motivating and inspiring team members to...


  • St Louis, Missouri, United States People's Family of Corporations Full time

    Job Title: Front Office Team LeadJob Summary:The Front Office Team Lead plays a crucial role in the success of People's Family of Corporations by overseeing the day-to-day activities of the front office team. This position requires strong organizational skills, excellent communication abilities, and a passion for motivating and inspiring team members to...


  • St Louis, Missouri, United States People's Family of Corporations Full time

    **Job Summary**The Front Office Team Lead is a key member of the People's Family of Corporations team, responsible for overseeing the day-to-day activities of the front office team. This role requires strong organizational skills, excellent communication abilities, and a passion for leading and motivating a team to achieve organizational goals.**Key...


  • St Louis, Missouri, United States StepStone Hospitality Full time

    Job Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at StepStone Hospitality. As a key member of our front office team, you will be responsible for maintaining the highest standards of quality guest service, ensuring seamless operations, and driving exceptional results.Key Responsibilities:Maintain and enforce...

  • Front Desk Manager

    5 days ago


    St Louis, Missouri, United States Midas Hospitality Full time

    Job SummaryMidas Hospitality is seeking a highly skilled Front Desk Supervisor to oversee the front desk operations at our Residence Inn and Fairfield Inn & Suites location in Maryland Heights, MO.Key ResponsibilitiesFront Desk Management: Supervise front desk staff and ensure the efficient and professional running of the front desk.Guest Services: Ensure...


  • St Louis, Missouri, United States Marriott Hotels & Resorts Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Marriott Hotels & Resorts. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our valued guests.Key Responsibilities:Process Guest Check-Ins:...

  • Front Desk Manager

    2 weeks ago


    St Louis, Missouri, United States Midas Hospitality Full time

    Job Summary:Midas Hospitality is seeking a highly skilled Front Desk Supervisor to oversee the front desk operations at our Residence Inn and Fairfield Inn & Suites in Maryland Heights, MO.Key Responsibilities:Supervise front desk staff and ensure efficient and professional service to guests.Manage guest accounts, handle check-in and check-out processes, and...


  • St Louis, Missouri, United States Concord Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key ResponsibilitiesGuest Service:...


  • St Louis, Missouri, United States Concord Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Concord Hospitality. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key...


  • St Louis, Missouri, United States Marriott Hotels & Resorts Full time

    Position OverviewAs a key member of our team at Marriott Hotels & Resorts, the Guest Services Representative plays a vital role in ensuring a seamless experience for our guests. This position involves:Check-In Process: Efficiently manage all guest arrivals by verifying reservations, assigning appropriate accommodations, and providing room keys.Payment...


  • St Louis, Missouri, United States StepStone Hospitality Full time

    **Job Summary**The StepStone Hospitality team is seeking a highly skilled and customer-focused Front Desk Agent to join our dynamic Front Office Team at our downtown St. Louis hotel. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.**Key Responsibilities:**Register and...


  • St Louis, Missouri, United States StepStone Hospitality Full time

    **Job Summary**The StepStone Hospitality team is seeking a highly skilled and customer-focused Front Desk Agent to join our dynamic Front Office Team at our downtown St. Louis hotel. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.**Key Responsibilities:**Register and...

  • Front End Team Lead

    1 week ago


    St Louis, Missouri, United States Fresh Thyme Farmers Market Full time

    Job DescriptionJob Summary:The Front End Supervisor plays a crucial role in the success of Fresh Thyme Farmers Market by ensuring the efficient execution of customer sales transactions at the front registers. This position requires a high level of organization, attention to detail, and excellent communication skills to maintain proper control of cash, ensure...