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Territory Sales Manager

4 months ago

Allentown, United States Custom Fabricating & Supplies (CFS) Full time

The primary goal of the Territory Sales Manager is to perform the duties of an outside sales representative for an assigned territory. This will involve extensive travel, cold calling, lead generation, networking, providing solutions, and communicating effectively with internal staff to provide quotes, processing of customer orders, etc. You are expected to utilize CFS guidelines to meet or exceed the established sales quotas. It is critical to work in conjunction with Sales, Operations, Purchasing, Estimating and Engineering to ensure work flows through the proper channels to satisfy customer expectations.

The Northeast territory includes: Pennsylvania, Maine, New Hampshire, Vermont, Massachusetts, New York, New Jersey, Rhode Island, Connecticut, Delaware and Maryland.

Job Responsibilities: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

  • Identify and pursue opportunities to grow sales by developing new customers, and/or broadening product line penetration to existing customers.
  • Keep in line with company growth strategy.
  • Identify and locate new clients through a variety of methods including networking, site visits and cold calls.
  • Negotiate prices, terms of sales, and/or service agreements; prepares quotes and submits orders.
  • Answer inquiries from clients concerning products, their uses, and CFS at large.
  • Have a thorough understanding of technical or scientific products to be sold.
  • Apply knowledge of the field and product features to match products to the needs of clients.
  • Gain and leverage knowledge on competitive positioning, pricing and purchasing strategy.
  • Carry voice of customer within the organization and ensure customer needs are met.
  • Assist customers to resolve post sales-related issues in a timely manner, escalating issues as necessary.
  • Deliver established annual sales and market share growth.
  • Prepare and report results, status of accounts, and leads to manager.
  • Maintain accurate records of tasks, customer data and communications as required in CRM and ERP.
  • Learn and follow the CFS Quality Policy.
  • Adhere to stated policies and procedures.
  • Maintain positive customer relations approach towards visitors, customers, and employees.
  • Maintain a high-level of confidentiality on all matters involving Custom Fabricating & Supplies.
  • Pursue personal development of skills and knowledge necessary for the effective performance of the role.
  • Participate in meetings, conferences, and project team activities.
  • Perform additional tasks as assigned.
Skills and knowledge necessary for effective performance:
  • Ability to follow direction, comprehend and follow instructions.
  • Ability to problem solve, quickly and productively.
  • Ability to meet deadlines.
  • Ability to work individually as well as part of a team.
  • Positive attitude and willingness to learn.
  • Ability to organize and manage multiple priorities, with accuracy and confidentiality.
  • Business math skills.
  • Written and verbal communication ability.
  • Develop and maintain relationships with potential and existing clients.
  • People oriented and results driven.
  • Professional demeanor.
  • Positive, patient and proactive customer approach.
  • Sales and negotiation ability.
Qualifications:
  • High School diploma or equivalent, Bachelor's degree preferred.
  • Three (3) years of sales or customer service/sales support experience, manufacturing environment preferred.
  • Proficient in Microsoft Office Suite.
  • Proficient with CRM and ERP systems.
  • Valid Driver License.