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Warranty Manager

1 month ago

Phoenix, United States Haydon Building Corp Full time

Haydon Main Office, 4640 E Cotton Gin Loop, Phoenix, Arizona, United States of America

Req #218 Friday, July 19, 2024 Headquartered in Phoenix, Arizona, Haydon is a family-owned business established in 1991 on a foundation of grit and long-lasting relationships. The company serves a wide scale of markets with its all-in-one construction solutions including: Building (Commercial), Heavy Civil, Pre-Construction, Landscape and Building Information Modeling. Haydon’s unique full-service structure for all major scopes of work enables clients to receive detailed expertise during pre-construction, minimized schedule risk during construction and the best overall value on projects. With its full-service landscaping division, Earthscapes, and its H3D Solutions modeling and design subsidiaries, Haydon offers a full suite of premier modern construction solutions. Whether it’s the roads we drive on or the buildings we work, shop, learn, play and receive care in, Haydon is the one contractor that serves the entire spectrum of the construction industry – and it does so with heart. The company employs quality, passionate people, innovative technology, an open mind and a can-do attitude to construct projects that serve our entire community. For more information, please visit haydonbc.com. SUMMARY Provide end-to-end building services, creating new efficiencies between design, engineering, construction, project management, and more. Our integrated teams apply the principles of technology and manufacturing to the building industry, bringing fresh minds and innovative approaches to remove unnecessary time and costs from construction projects. ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned. Under direct supervision of Director of Quality Assurance, supervise and coordinate all work of paid subcontractors, including scheduling, adherence to building codes and inspections, and overall quality control. Coordinate daily housekeeping and organization, including storage containers, site cleanliness, recycling bins & pick up, material reuse, and waste reduction. Self-motivated with the ability to work independently and as part of a team and with great energy and persistence. Experience working with diverse constituencies. Critical thinking, problem solving, accuracy and attention to detail. Resolving customers warranty claims for material and workmanship defects. Coordinating with Haydon field teams, subcontractors, or authorized service partners, for labor and materials to facilitate repair and replacement activities is the Program Manager's principal responsibility. Participate in continuous process improvement efforts and standardize work development for the team. This position will be accountable for performing warranty support activities according to our published warranty terms and conditions, and for meeting or exceeding established team performance goals. In addition to external customers, this position will regularly work cross-functionally with Project Managers, Self-Perform Teams, Direct Material Sales, Material Managers, Field Quality, Logistics, Sourcing, IT, and Finance teams. COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: Project Management

- Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities. Planning/Organizing

- Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Analytical

- Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; demonstrates attention to detail. Communications

- Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods. Job Knowledge

- Competent in required job skills and knowledge; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others. Problem Solving

- Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Cost Consciousness

- Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources. Team Leadership

- Fosters team cooperation; defines team roles and responsibilities; supports group problem solving; ensures progress toward goals; acknowledges team accomplishments. Diversity

- Demonstrates knowledge of EEO/AAP policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce. QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Bachelor's degree in Construction Management; Experience and/or training; or equivalent combination of education and experience considered. Must have a thorough knowledge of commercial construction, safety standards, project management, and construction regulations. Ability to work independently, take initiative, set priorities, and see projects through to completion. Physical Demands While performing the duties of this Job, the employee is occasionally required to sit; the employee is regularly required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and to talk or hear. The employee must regularly lift up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision; distance vision; peripheral vision; depth perception; ability to adjust focus. Benefits at Haydon/Earthscapes : Health Options Critical Illness, Hospital, Accident Short-Term / Long-Term Disability Infertility Treatment Coverage Worklife Balance Professional Development Teamwork / Camaraderie Retirement Planning EEO Statement Haydon Companies is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

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