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Strategic Account Manager- Import Business

3 months ago

Canton, United States Steel Technologies Full time

Maintain and develop relationships within defined strategic account base. Essential focus on inventory management and ROWC improvement. Grow EBITDA through addition of new programs and accounts within a defined strategic account base for products and services offered by Steel Technologies, including flat rolled carbon steel, stainless steel, aluminum, valued added parts, and toll processing services. Maintain sales and solicit new business with existing strategic accounts assigned. Meet or exceed revenue, profit and return on working capital targets for the strategic account base, as agreed to with management. Prioritize efforts and work with inside sales, purchasing and the entire Steel Technologies team to meet or exceed corporate goals and objectives. Monitor competitive activity and trends within strategic account base and communicate to management.JOB SUMMARY:Maintain and develop relationships within defined strategic account base. Essential focus on inventory management and ROWC improvement.Grow EBITDA through addition of new programs and accounts within a defined strategic account base for products and services offered by Steel Technologies, including flat rolled carbon steel, stainless steel, aluminum, valued added parts, and toll processing services.Maintain sales and solicit new business with existing strategic accounts assigned. Meet or exceed revenue, profit and return on working capital targets for the strategic account base, as agreed to with management.Prioritize efforts and work with inside sales, purchasing and the entire Steel Technologies team to meet or exceed corporate goals and objectives.Monitor competitive activity and trends within strategic account base and communicate to management. DUTIES AND RESPONSIBILITIES:1.Work with management to set goals for strategic customer baseUnderstand Steel Technologies strengths and value propositionEngage in your education and development within the companyBecome the subject matter expert for all business available within assigned strategic customer base and keep good records to communicate information to managementProspect new business and solicit quotes for business that is in alignment with our value propositionRespond to quotations in a timely manner using the company standard quoting formatConvert quotations into earned businessMaintain existing business, improving profit where possible, and grow within existing accountsAccountable for monthly forecasts and for working with inside sales and customers to improve forecast accuracyIn conjunction with our Mexico team, program manager, inside sales, purchasing, business planning and management, manage customer inventory and accounts receivable to meet agreed return on working capital targetsEnsure pricing updates are clearly communicated to inside sales, program managers and admin's as appropriate in a timely mannerMonitor daily sales report to ensure correct pricing is applied and profit targets are metWork with our Mexico team and inside sales to evaluate and expedite customer claimsMake in-person calls to Mexico and entertain customers appropriately to grow and maintain relationshipsProvide market intelligence to customers and become a trusted partnerKnow the customers business and move up the value chain within the customerFacilitate effective communication with Asian mills, ensuring seamless coordination and strong working relationships.KNOWLEDGE, SKILLS AND ABILITIES: Ability to work independentlyKnowledge and understanding of salesKnowledge of internal controls and proceduresStrong leadership, communication, organizational, and problem solving skillsAbility to work effectively with all levels of management and employeesKnowledge of international trade of raw materials, automotive industry, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of steel and other flat rolled metal productsMust have hours of flexibility, as communicating with Asian mills may not be within the typical work day time frame.Must be bilingual in Spanish and English.Reasonable accommodations may be made to those who are able to perform the essential duties of the job.EDUCATION AND EXPERIENCE:Prefer a Bachelor's degree in a related field and one to five years of experience in regional or strategic sales. Formal education may be substituted with experience and training when competency in the position is demonstrated. WORKING CONDITIONS:This work is performed in an office setting with minimal to moderate noise due to computers, printers, and people.Steel Technologies is an equal opportunity employer and considers all qualified applicants without regard to any classification protected by federal, state and/or local law.