Regional Customer Relations Specialist

2 months ago


Memphis, United States Old Dominion Freight Full time

Regional Customer Relations Specialist page is loaded **Regional Customer Relations Specialist**

**Regional Customer Relations Specialist**

locationsMemphis, TN time typeFull time posted onPosted Yesterday job requisition idR-2021-6268 Old Dominion Freight Line is currently looking for a Customer Relations Specialist for one of our Regions. This relations Specialist will administer key customer accounts, reporting, quoting and projects on a regional level as well as assist and train customer service employees at the service center level throughout the region.

**Responsibilities:**

* Act as the single point of contact for key customers in order to build, grow and maintain business relationships

* Handle special projects including roll outs and return goods management

* Provide quotes on expedited shipments, bookings and follow up

* Provide shipment quoting and adjustments beyond normal parameters

* Provide assistance and training for customer service employees at service centers within the region

* Make sales calls on key customers as an additional resource for sales

* Handle reporting and special projects for the Regional Vice President

**Qualifications:**

* High school diploma or equivalent required, Associates degree preferred

* 5 years of transportation experience including customer service

* Experience with inside or outside sales and project management experience preferred

* Demonstrated proficiency with Microsoft Office

* High attention to detail and accuracy in a fast-paced environment

* Strong interpersonal and problem-solving skills

* Excellent verbal and written communication skills

* Ability to work with minimal supervision and make high level decisions

Join the OD Family Today

As a Full Time member of our Family, you are eligible to receive:

* Health, Dental & Vision Benefits

* Short Term & Long Term Disability

* Flex Spending Accounts

* 401(k) retirement Plan

* Wellness Program

* Employee credit Union, Vacation & Holiday

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).



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