Client Relations Specialist

2 weeks ago

Memphis, Tennessee, United States Radians, Inc. Full time

Position Overview:

The Client Relations Specialist (CRS) will assist customers in obtaining the necessary information and services to effectively promote and purchase Radians products.

CRS will collaborate with Inside Sales Representatives, Account Managers, Regional Sales Managers, and Manufacturer's Representatives to streamline the sales process.


Key Responsibilities:

PRIMARY DUTIES INCLUDE:

  • Responding to customer inquiries, providing assistance and/or directing them as needed.
  • Transferring calls that involve special pricing to the appropriate Inside Sales or Account Representatives.

  • Possessing comprehensive knowledge of our product offerings and the competitive landscape.
  • Identifying and understanding key competitors within the industrial/safety sector.
  • Engaging in the sales process while fulfilling administrative tasks such as answering calls, processing orders, providing pricing, tracking orders, and resolving complaints.

  • Entering all incoming orders received through various communication channels, including sales fax, email, mail, EDI, SPS, or other electronic means, on a daily basis.

  • Processing all credits and samples on the day they are received.
  • Returning follow-up calls and voicemails by the end of the business day on which they were received.
  • Documenting both positive and negative customer feedback with a task in P21.
  • Communicating customer product requirements to the Purchasing department promptly to minimize backorders.
  • Performing additional duties as assigned.

Qualifications:

To succeed in this role, an individual must be able to perform each essential duty effectively. The qualifications listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Background in customer service; experience in a safety products environment is preferred.
  • Strong customer service and data entry skills.
  • Excellent phone etiquette with the ability to manage a high volume of incoming customer service calls.
  • Strong written and verbal communication abilities.
  • Proficiency in PC applications (MS Office) and strong data entry, organizational, and interpersonal skills.
  • Experience with P21 is advantageous.
  • Ability to prioritize and manage multiple tasks on a daily basis.

  • Client Relations Specialist

    2 weeks ago

    Memphis, Tennessee, United States eTeam Full time

    Position Title: Client Relations SpecialistLocation: RemoteEmployment Type: Full-time, Temporary Position Overview:Acts as a liaison between various departments and the central office in a customer support setting. Responsible for reviewing, updating, and managing client accounts while ensuring compliance with established protocols and providing exceptional...

  • Client Relations Specialist

    2 weeks ago

    Memphis, Tennessee, United States Boundlessfellows Full time

    About BoundlessfellowsAt Boundlessfellows, our Customer Operations team is dedicated to empowering users to express their ideas and provide seamless assistance when needed. Our team operates around the clock, comprising a diverse group of professionals who are committed to exceptional service. Role OverviewAs a Client Relations Specialist, you will be at the...

  • Client Relations Specialist

    2 weeks ago

    Memphis, Tennessee, United States Cedric Coleman - State Farm Agent Full time

    Position OverviewCedric Coleman - State Farm Agent is looking for a dynamic and career-focused individual to enhance our customer engagement efforts. As a member of our agency, you will foster and nurture customer relationships within the community to advocate for our insurance offerings, including auto, home, and life insurance.Key ResponsibilitiesDevelop...

  • Client Relations Specialist

    2 weeks ago

    Memphis, Tennessee, United States ODW Logistics Full time

    About ODW Logistics: ODW Logistics is a leading third-party logistics (3PL) provider, recognized for our commitment to people and customer satisfaction. Our dedicated team is driven by core values of Respect, Trust, Teamwork, and Opportunity.Key Responsibilities:Maintain a strong focus on safety, addressing any concerns and promoting adherence to company...

  • Client Relations Specialist

    2 weeks ago

    Memphis, Tennessee, United States Raymond James Financial Services Full time

    Position Overview:In this role, you will serve as a vital link between clients and Raymond James Financial Services, ensuring a seamless communication experience.Key Responsibilities:Under general supervision, you will utilize your expertise to:Act as the primary contact for clients, addressing inquiries and providing information about their accounts.Deliver...

  • Client Relations Specialist

    2 weeks ago

    Memphis, Tennessee, United States Pratt Industries Full time

    Position Title: Customer Service RepresentativeOverview:The Customer Service Representative is responsible for managing customer orders and addressing inquiries and concerns effectively.Key Responsibilities:Process customer orders received from clients or sales personnel.Timely placement of orders for materials and supplies necessary for production.Manage...

  • Client Relations Specialist

    2 weeks ago

    Memphis, Tennessee, United States Pratt Industries Full time

    Position Title: Customer Service RepresentativeOverview:The Customer Service Representative is responsible for managing customer orders and addressing inquiries and concerns effectively.Key Responsibilities:Process customer orders received from clients or sales personnel.Timely placement of orders for materials and supplies necessary for production.Manage...

  • Client Relations Specialist

    2 weeks ago

    Memphis, Tennessee, United States Steve Womack - State Farm Agent Full time

    Position OverviewAre you driven by the desire to create meaningful connections? As a part of our dedicated team, you will play a crucial role in helping individuals navigate their insurance needs and secure their futures.Role Responsibilities:We are seeking a dynamic individual who excels in converting leads into enduring client partnerships. Your expertise...

  • Client Relations Specialist

    7 days ago

    Memphis, Tennessee, United States FastSigns Full time

    Are you a natural communicator? If you thrive in social settings and enjoy assisting others, we have an exciting opportunity for you in the dynamic Sign Industry. As a Customer Engagement Associate at FASTSIGNS, you will serve as the primary point of contact for both existing and potential clients. Your role will involve interacting with customers through...

  • Client Relations Specialist

    7 days ago

    Memphis, Tennessee, United States FastSigns Full time

    Are you passionate about connecting with people? If you thrive in a dynamic environment and enjoy assisting others, we have an exciting opportunity for you in the Sign Industry. As a FASTSIGNS Customer Engagement Associate, you will serve as the primary point of contact for both existing and potential clients at our FASTSIGNS Center. Your role will involve...

  • Client Relations Specialist

    2 weeks ago

    Memphis, Tennessee, United States FastSigns Full time

    Are you a natural communicator? If you thrive in environments where you can interact with people and enjoy assisting them in resolving their challenges, we have an exciting opportunity for you in the dynamic Sign Industry. As a Customer Engagement Associate at FASTSIGNS, you will serve as the primary point of contact for both existing and potential clients...

  • Client Relations Specialist

    2 weeks ago

    Memphis, Tennessee, United States Swift Transportation Full time

    Elevate Your Career with Swift TransportationAt Swift, our most valuable resource is OUR PEOPLE. We are dedicated to excellence and strive to deliver our best every day. Our passion for learning fosters an environment of safety, integrity, and mutual respect. We consider ourselves a family where every voice matters and contributes significantly to our...

  • Client Relations Specialist

    7 days ago

    Memphis, Tennessee, United States Enterprise Full time

    Customer Service RepresentativeOverviewJoin a leading global mobility provider with an impressive annual turnover and a vast rental and leasing fleet. We are seeking a dedicated Customer Service Representative to enhance our service delivery.Position SummaryThe Customer Service Representative plays a crucial role in ensuring a seamless rental experience for...

  • Client Relations Specialist

    2 weeks ago

    Memphis, Tennessee, United States TMX Finance LLC. Full time

    Service Support RepresentativeAs a Service Support Representative (SSR), you will be an integral part of our Store Operations team. Your dedication to delivering exceptional service and fostering strong customer connections will be essential for your success in this role. We are devoted to facilitating your professional growth and development, providing...

  • Client Relations Specialist

    2 weeks ago

    Memphis, Tennessee, United States ODW Logistics Full time

    About ODW Logistics: ODW Logistics is a leading third-party logistics (3PL) provider, dedicated to a people-centric and customer-oriented approach. Our team is committed to fostering the growth of our organization while embodying our core values: Respect, Trust, Team, and Opportunity.Key Responsibilities:Maintain a strong focus on safety, consistently...

  • Client Service Specialist

    2 weeks ago

    Memphis, Tennessee, United States Raymond James Financial Services Full time

    Position OverviewAs a Client Service Specialist, you will operate under general supervision, utilizing your specialized knowledge and skills acquired through experience and formal training. Your primary responsibility will be to support branch offices and Financial Advisors (FAs) in addressing client needs.Key ResponsibilitiesResearch and resolve escalated...

  • Traveling CT Imaging Specialist

    7 days ago

    Memphis, Tennessee, United States HealthEcareers - Client Full time

    HealthEcareers - Client is seeking a traveling CT Imaging Specialist for an exciting opportunity.Position Overview & RequirementsSpecialty: CT Imaging SpecialistField: Allied Health ProfessionalDuration: 13 weeks36 hours per weekShift: 12 hours, night shiftsEmployment Type: TravelThis position offers a competitive pay package based on 12-hour shifts and 36...

  • Traveling CT Imaging Specialist

    7 days ago

    Memphis, Tennessee, United States HealthEcareers - Client Full time

    HealthEcareers - Client is in search of a traveling CT Imaging Specialist to fill a vital role within the healthcare system.Position Overview & RequirementsSpecialty: CT Imaging SpecialistField: Allied Health ProfessionalDuration: 13 weeks36 hours per weekShift: 12 hours, night shiftsEmployment Type: TravelThis position offers a competitive pay package based...

  • Senior Manager of Client Relations

    2 weeks ago

    Memphis, Tennessee, United States AFS Logistics Full time

    Senior Manager of Client RelationsIn the role of Senior Manager of Client Relations, you will play a pivotal part in fostering robust partnerships with our valued clients while spearheading revenue enhancement through AFS offerings. This position requires consistent engagement with clients to ensure outstanding service delivery, achieving or exceeding sales...

  • Client Support Specialist

    2 weeks ago

    Memphis, Tennessee, United States THE BOLD LION LABEL Full time

    Position OverviewWe are looking for a Client Support Specialist to enhance our customer service operations. In this role, you will assist clients by delivering detailed product and service insights while addressing technical challenges.Key Responsibilities:Manage customer inquiries and resolve complaints effectively.Offer comprehensive information regarding...