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Administrative Support Specialist

3 months ago

St Paul, United States Alerus Full time

** Administrative Support Specialist**

**Job Category****:** Administrative Services **Requisition Number****:** ADMIN002825 Showing 1 location **Job Details**

**Description**

**Position Summary:**

The Administrative Services team is primarily responsible for company wide data management. The team assists in producing and routing customer communication and fulfillment mailings, check printing and web document control. They support departmental and business unit quality, service and compliance goals.

**Job Function 1:** *Document Management and Project Coordination - 80%*

* Manage web documents, faxes and emails.

* Process checks.

* Work with mail vendor to ensure most efficient and cost-effective form of delivery.

* Coordinate mailings from across the enterprise.

* Assist with duplicating, stuffing, lamination, binding, etc.

* Develop and maintain Administrative Services procedures.

* Provide clear communication to internal clients regarding project turnaround times and/or

standard service levels.

* Maintain and improve the daily workflow plan to ensure timely completion of all projects.

* Continually improve processes that enhance the client experience and build scale.

**Job Function 2:** *Provide Support to Administration - 20%*

* Assist all areas of Administrative Services with special projects.

* Assist Records as needed.

* Order supplies.

* Coordinate copy and fax machine maintenance.

* Keep production areas stocked and organized.

* Inventory management of forms, envelopes, brochures, etc.

* Other duties as assigned.

**Position Requirements:**

**Qualifications:**

* Excellent client service skills are critical.

* Basic computer skills are a must.

* Attention to detail is critical.

* Ability to adapt to a fast-paced, changing environment.

* Good written/oral communication and organizational skills required.

* Ability to effectively coordinate daily workload with assigned special projects.

* Satisfactory attendance/punctuality.

* Available to work overtime to cover peak workloads and meet daily workload schedules.

**Personal Characteristics:**

* Foster a positive work environment and support co-workers in achievement of departmental goals

* Excellent time management, organizational, and multitasking skills.

* Personal desire to produce a quality product and attention to detail.

* Personal initiative in maintaining and learning new skills.

* Ability to maintain confidentiality.

* Exhibit positive and enthusiastic attitude.

* Display professional appearance and communication practices.

**Physical Demands - Must be met with or without a reasonable accommodation:**

* Extended periods of time sitting, standing, bending, or reaching.

* Ability to operate a personal computer/laptop for approximately 8 hours per day.

* Extended time is spent reviewing physical and electronic documents.

* The employee is occasionally required to stand, walk, reach with arms and hands, climb or

balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close

vision.

* Routinely may do lifting of up to 40 pounds.

* Will spend most of time in an indoor environment.

Alerus Financial is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Education**

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)