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Parts Specialist/Material Planner

3 months ago

Everett, United States Mancon Full time

Overview:

Parts Specialist/Material Planners provide counter service to MBTA Bus and Light rail employees who need parts/equipment to perform their duties. The Parts Specialist will assist with inventory control, data entry, and customer service.

Essential Duties and Responsibilities:

Provide quality customer service to include but not limited to the following:

  • Attention to detail
  • Meet and greet customers
  • Review requisition forms to ensure proper completion (signatures, timestamps, part numbers, description and quantity)
  • Answer questions regarding availability of parts
  • Ask appropriate questions to ensure correct parts are researched and provided
  • Inform customers when requested parts are available

Stock Room Responsibilities:

  • Understanding of warehouse storage plans and warehouse operations
  • Perform daily cycle counts at a 95% accuracy rate as assigned
  • Verifying materials against receiving, shipping, storage and inventory documents, noting and reporting discrepancies and damage
  • Routing materials to prescribed storage locations
  • Storing, stacking, or palletizing materials in accordance with prescribed storage methods
  • Managing and taking inventory of received, shipped and/or stored materials daily
  • Examine stored materials and report deterioration and damage
  • Removing material from storage/receipt areas and preparing it for turn-in
  • Process and/or affix, receipt, shipment, storage, pick/pack and other paperwork and reports as required
  • Provide causative research for misidentified, damaged, non-located material as required
  • Operates hand or power trucks and/or forklift in performing warehousing duties

Parts Pick up:

  • Provide documentation to vendors as required (tax exempt form, credit references)
  • Review all vendor invoices to ensure accuracy on pricing, parts, and quantities

Data Entry:

  • Generate customer requisitions in the inventory system
  • Enter vendor receiving documents in the inventory system
  • Receive, stow and catalog in and out bound inventory

Other Requirements:

  • Provide support to the MBTA location during emergencies
  • Conduct inventory research projects as requested
  • Maintain neat and clean stock room area and perform regular cycle counts of material
  • Adhere to required procedures
Required Qualifications:
  • 1 year computer experience
  • Warehouse, stockroom or Inventory management experience
  • Obtain and maintain a forklift license
Preferred Qualifications:
  • 1 year inventory experience
  • 1 year customer service role
  • Experience in inventory/point of sale applications
  • Experience with bus or light rail parts
  • Familiarity with automotive, bus, or rail parts experience
  • Automotive Certification Programs will be considered in conjunction with experience
  • Ability to communicate in English
  • Valid Driver's License
  • Current COVID-19 vaccine


Physical Requirements:
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Essential Requirements:
Lifting, Reaching, Sitting, Standing, Walking