Call center agent

2 months ago


Louisville, United States Randstad Full time

Looking for Call Center Representative to work for a well know healthcare company located in Louisville, KY 40299. The ideal candidate will have at least 1 year of experience working in a high volume call center. 1 year of experience working in pharmacy or medical setting is preferred. Seeking someone who is tech savvy with basic typing skills. This job is 100% on site. Must have reliable transportation. (Not accessible to public transit) Please apply if interested

salary: $16.99 - $17 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

  • Make high volume calls to doctors
  • Calling patients back for follow up
  • Re-enrolling people in medicare
  • Review, assist and, process patients enrollment forms by verifying the pre-screening & qualifying tasks
  • Notify patients & healthcare providers of approvals, denials, & next step
  • 1-2 years of Call Center experience preferred
  • One year of work experience in a pharmacy or medical setting preferred
  • Must have proof of High school diploma or equivalent to be considered
  • Must be able to type 50 words per minute
  • Must be tech savvy and be able to operate dual monitor system


Skills Call Center Basic Computer Skills Telephone Etiquette Technical Support Typing Skills Appointment Scheduling
Qualifications Years of experience: 1 year Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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