Call Center Representative
3 weeks ago
- Titles: Re-Enrollment Advocate (REA)
- Employment Type: Seasonal Contract with chance to convert to perm
- Location: Onsite | Louisville, KY 40299
- Pay: $17.00 an hour
- Scheduling: Availability M – F 8:00 AM – 8:00 PM,
- Start Date: 9/23/24
RESPONSIBILITIES:
- Handled approximately 70 – 90 inbound calls daily.
- Place outbound calls as needed to Dr. Offices/Insurance companies to validate information
- Calls are related to patient care, requiring the ability to de-escalate as sensitivity situations will come up
- Update system with notes WHILE ON THE CALL (not in between calls)
REQUIREMENTS:
- High School Diploma/GED Minimum
- Previous 6 months of experience in a HIGH-VOLUME CALL CENTER (70 – 90+ calls daily)
- Must be Tech Savvy – Ability to use multiple screens while reading scripts and adding notes into the system
- Stable employment history (no unreasonable gaps)
- Ability to work 100% onsite reliably daily.
- To display these characteristics : CHART – Caring, Honesty, Accountability, Respect, and Trust
If you meet the requirements and would like immediate consideration, please email your resume to Justice.Strickland@remx.com with the subject as "Enrollment Agent".
Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist:When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r
\r
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r
\r
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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