call center representative

2 weeks ago


Louisville, United States Randstad Full time

call center representative.

  • louisville , kentucky

  • posted 5 days ago

job details

summary

  • $16.99 - $17 per hour

  • temp to perm

  • high school

  • category office and administrative support occupations

  • referenceAB_4596567

job details

Do you love helping people and making a difference in their every day life? Would you like to play a vital role in providing support to patients and healthcare providers? If you are experienced in responding to a high volume of phone calls, and other requests with the aim of meeting or exceeding service level goals? Then I would love to speak with you

salary: $16.99 - $17 per hour

shift: First

work hours: 8 AM - 8 PM

education: High School

Responsibilities

The Patient Support Representative is responsible for providing support to patients and healthcare providers through the following various duties: Scheduled shifts are M-F between 8am to 8pm. All positions report on site daily. Some hybrid available, but not guaranteed.

  • Inbound Call Center Experience a Must Have

  • Inbound and outbound phone calls, emails, and other requests

  • Meet or exceed service level goals.

  • Excellent typing skills, MS Office, and 10-key skills needed.

Maintaining patient confidentiality is crucial in this role. A high school diploma or equivalent is required for this position.

Please here or email your updated resume with subject line "CSR KY" to lisa.thill@randstadusa.com.

The essential functions of this role include:

  • working in a smoke free environment

Skills

  • Patient Support

  • Call Center Support

  • Health Insurance Policies

  • Compliance Requirements

  • Follow-up

  • Active Listening

  • Telephone Etiquette

  • Empathy

  • Adapting to Change

  • Basic Computer Skills

  • Interpersonal Sensitivity

  • Typing Skills

  • Customer support

  • Customer Relations

  • CUSTOMER ORDERS/SALES

  • Customer Relationship Management

  • Basic Software Skills

  • Customer Service

  • Healthcare

Qualifications

  • Years of experience: 2 years

  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

LT

lisa thill

  • lisa.thill@randstadusa.com


  • Louisville, United States Randstad North America, Inc. Full time

    Do you love helping people and making a difference in their every day life? Would you like to play a vital role in providing support to patients and healthcare providers? If you are experienced in responding to a high volume of phone calls, and other Call Center, Representative, High School, Healthcare, Staffing, Technology


  • Louisville, United States The Auto Club Group Full time

    Call Center Representative - Roadside Assistance. As a AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads. As part of a fast-paced 24/7 operation, you'll have th Roadside, Call Center, Representative, Retail, Insurance


  • Louisville, Kentucky, United States CornerStone Staffing Full time

    **Exciting Opportunity for a Pharmacy Call Center Representative**CornerStone Staffing is seeking a highly skilled and customer-focused individual to join our team as a Pharmacy Call Center Representative. As a Pharmacy Technician, you will play a critical role in providing top-notch customer service to patients, caregivers, and healthcare providers.**Key...


  • Louisville, Kentucky, United States CornerStone Staffing Full time

    Job Summary: CornerStone Staffing is seeking a skilled Customer Service Representative to join our team as a Call Center Agent in the healthcare industry.About the Role: As a Call Center Agent, you will be responsible for handling inbound and outbound phone calls to/from patients, caregivers, and providers. You will provide exceptional customer service,...


  • Louisville, United States LHH Recruitment Solutions Full time

    Are you seeking new employment opportunities? LHH Recruitment Solutions is searching for an experienced and professional call center candidates in the Louisville, KY (40299) area interested in a quick-moving opportunity to fill a Patient Support Representative role! This position is fully onsite with a positive working environment. Please review the job...


  • Louisville, United States LHH Recruitment Solutions Full time

    Are you seeking new employment opportunities? LHH Recruitment Solutions is searching for an experienced and professional call center candidates in the Louisville, KY (40299) area interested in a quick-moving opportunity to fill a Patient Support Representative role! This position is fully onsite with a positive working environment. Please review the job...


  • Louisville, United States Randstad Full time

    Do you love helping people and making a difference in their every day life? Would you like to play a vital role in providing support to patients and healthcare providers? If you are experienced in responding to a high volume of phone calls, and other requests with the aim of meeting or exceeding service level goals? Then I would love to speak with you! ...


  • Louisville, United States City Wide Facility Solutions Full time

    Are you passionate about lead generation and social media? Do you enjoy creating opportunities that lead to successful sales? If you're looking for a role that offers commission potential along with a solid base salary, we’d love to hear from YOU! City Wide, the top management company in the building maintenance sector, provides effective solutions for...


  • Louisville, United States Randstad Full time

    Do you love helping people and making a difference in their every day life? Would you like to play a vital role in providing support to patients and healthcare providers? If you are experienced in responding to a high volume of phone calls, and other requests with the aim of meeting or exceeding service level goals? Then I would love to speak with you! ...


  • Louisville, United States Randstad Full time

    Do you love helping people and making a difference in their every day life? Would you like to play a vital role in providing support to patients and healthcare providers? If you are experienced in responding to a high volume of phone calls, and other requests with the aim of meeting or exceeding service level goals? Then I would love to speak with you! ...


  • Louisville, United States TEKsystems Full time

    Description: The Customer Experience Agent renders extraordinary customer service and is responsible for providing account details, articulating product information, and promoting programs to tax professionals and their clients. Essential Job Functions: • Excellent communications skills • Ability to quickly navigate through system applications to...


  • Louisville, United States TEKsystems Full time

    Description: The Customer Experience Agent renders extraordinary customer service and is responsible for providing account details, articulating product information, and promoting programs to tax professionals and their clients. Essential Job Functions: • Excellent communications skills• Ability to quickly navigate through system applications to...


  • Louisville, United States LHH Full time

    Position: Patient Support Representative. ON-SITE POSITION Location: Louisville, KY, 40299. Hours: Several shifts 8a-4:30p, 9a-5:30p, 10a-6:30p, 11:30a-8p EST *Tend to need more people 9-530* Job description: This is their tier 1 customer support group. A lot of order taking, Verifying prescriptions and pushing orders along the process, "wheres my...


  • Louisville, United States Vaco Los Angeles Full time

    Call Center Customer Service Representative in Louisville at Vaco **Location:** **Experience:** Not Specified **Job Description** At Vaco,we help you **get the advantage over your competition!** We match Accounting, Financial, IT and Administrative professionals with career growth opportunities; our recruiters have direct access to HR departments and hiring...


  • Louisville, United States LHH Full time

    Position: Patient Support Representative.ON-SITE POSITIONLocation: Louisville, KY, 40299.Hours: Several shifts – 8a-4:30p, 9a-5:30p, 10a-6:30p, 11:30a-8p EST*Tend to need more people 9-530*Job description:This is their tier 1 customer support group.A lot of order taking, Verifying prescriptions and pushing orders along the process, "where’s my package...


  • Louisville, United States LHH Full time

    Position: Patient Support Representative.ON-SITE POSITIONLocation: Louisville, KY, 40299.Hours: Several shifts – 8a-4:30p, 9a-5:30p, 10a-6:30p, 11:30a-8p EST*Tend to need more people 9-530*Job description:This is their tier 1 customer support group.A lot of order taking, Verifying prescriptions and pushing orders along the process, "where’s my package...


  • Louisville, United States Actalent Full time

    Job Summary: We are seeking a dedicated and detail-oriented Call Center Representative to join our team. This role specializes in handling patient reenrollments, ensuring a seamless and efficient process for our clients. The ideal candidate will have excellent communication skills, a strong understanding of insurance policies, and the ability to work in a...


  • Louisville, KY, United States TEKsystems Careers Full time

    *Description:* The Customer Experience Agent renders extraordinary customer service and is responsible for providing account details, articulating product information, and promoting programs to tax professionals and their clients. Essential Job Functions: Excellent communications skillsAbility to quickly navigate through system applications to obtain and...


  • Louisville, United States RemX Full time $17

    Job DescriptionJob DescriptionTitles: Re-Enrollment Advocate (REA)Employment Type: Seasonal Contract with chance to convert to permLocation: Onsite | Louisville, KY 40299Pay: $17.00 an hourScheduling: Availability M – F 8:00 AM – 8:00 PM,Start Date: 9/23/24RESPONSIBILITIES:Handled approximately 70 – 90 inbound calls daily.Place outbound calls as needed...


  • Louisville, United States RemX Full time $17

    Job DescriptionJob DescriptionDo you have previous call center experience? Are you passionate about delivering excellent customer service?If you answered yes, we are searching for you!Apply today to join a growing company that will appreciate your skills! We are quickly hiring!JOB DETAILSOnsite in Louisville, KYPay Rate: $17 an hourFull Time Brief List of...