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Channel Operations Coordinator

2 months ago

Austin, United States Ziff Davis Full time

Description Position at Ziff Davis Shopping Ziff Davis Shopping helps millions of shoppers discover and save, delivering exceptional consumer and merchant-advertiser experiences across a portfolio of leading mobile and ecommerce brands. Our domestic brands include RetailMeNot, Offers.com, Blackfriday.com, TechBargains and more. We also run the leading Cash Back, Reward and Coupon codes brands in the UK (Voucher Codes).We are currently looking for a Channel Operations Coordinator. This is a temporary role for 2-3 months in Q4.About The Role:As a member of the Commerce Operations team, the Channel Operations Coordinator at Ziff Davis Shopping will support the production and execution of mobile push and email deployments for the RetailMeNot Channel Operations team.In this role, you will be a vital part in helping fulfill sold RetailMeNot mobile push and email ad placements working cross-functionally across channel operations teams. Some of your day-to-day responsibilities will include, but are not limited to, HTML editing and/or manipulation, content generation/proofing, campaign deployment and audience setup within Braze, and quality control to ensure proper email/mobile push rendering through ESP.What You'll Do: Execute mobile push and email campaigns through email message HTML/CSS coding, proofing, quality assurance, targeting and advanced scheduling.Setup mobile push and email templates through HTML code manipulation within Braze, upload audiences, and set up A/B tests. Send proofs and configure final send and automation parametersCreate and update mobile push and email proof, seed, and live audiencesTest/QA mobile push and email campaigns for validity, grammar and user to merchant friction before campaigns are launched.Coordinate and collaborate with the Operations, Creative and Sales teams to exceptionally execute campaigns in a timely manner.Qualifications: Hands-on user of mobile push and email service provider platform, Braze, Salesforce Marketing Cloud, or other major ESPsBasic experience in HTML/CSS/AMP Script, Photoshop, and SQL Familiarity with responsive design and email client/browser standardsUnderstanding of email fundamentals: CAN-SPAM, segmentation, list/data extension managementWorking knowledge of content builder toolsAcute attention to detail and exemplary communication & organizational skillsYou have a Bachelor's Degree in communications or marketing related field or equivalent job experienceYou have 1-2 years experience in digital marketingYou have 1-2 years of experience with an enterprise level CRM such as Salesforce Marketing Cloud, Braze, Klaviyo, Iterable, etc.You thrive in a multifaceted, fast paced team environment You are excited by finding and implementing new efficiencies within your team.The compensation for this role is $25.00/hr USD.U.S. Equal Employment Opportunity/Affirmative Action InformationIndividuals seeking employment at Ziff Davis are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You are being given the opportunity to provide the following information in order to help us align with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.Ziff Davis Shopping is a business unit within TSE. A division of Ziff Davis, Inc.#shoppingshared