Customer Service Specialist
2 months ago
LEHMAN-ROBERTS COMPANY - A PROUD TRADITION SINCE 1939
Lehman-Roberts Company and sister company Memphis Stone and Gravel, have been a part of the fabric of Memphis for more than a combined 190 years. Our companies are dedicated to the manufacturing and placement of quality hot mix asphalt along with surface mining of aggregates. Anchoring our company's efforts are the core values of stewardship, humility, continuous improvement, and relationships. With manufacturing facilities throughout West Tennessee and North Mississippi, the family of companies specializes in construction projects ranging from commercial projects to miles of interstate highway paving throughout the Mid-South.
We have committed to leading in the highway construction and aggregate industries by rewarding our most valuable resource... our employees As part of the team, we offer:
Paid Vacations/ Holidays
Life Insurance
401K w/ Company Match and Profit Sharing
Flexible Spending Account
Additional Voluntary Life Insurance and Disability
Position Summary
The Customer Service Specialist is an important part of the accounting team and will have cross organization exposure and interaction with different divisions, businesses and independent contractors. This position will be responsible for timely and accurately processing transactions into the accounting system, daily processing of tickets, material sales, processing payables and invoicing customers, as well as providing customer relations.
Responsibilities
Post daily customer payments
Upload weekly payments to the bank
Research and resolve invoice discrepancies with customer and vendors
Mailing and emailing invoices to customers
Paying Independent Haulers
Attend meetings and resolve issues, customer service concerns
Process material sales
Performing additional duties, as required, to support the Accounting and Administrative teams
Requirements
High School Diploma or GED
2+ years’ experience/ knowledge of Accounting/ Accounts Payable/ Customer Service
Valid driver’s license
Ability to work independently and within a group
Strong organization skills and ability to multi-task and prioritize daily/weekly/monthly tasks
Willingness to learn and ability to pick up new tasks quickly and efficiently
Strong computer skills with proficient in Excel
Environmental Working Conditions
The following environmental/atmospheric working conditions are commonly, but not always, associated with the performance of this position.
Travel within local area (
It is the policy of Lehman-Roberts Company not to discriminate against any applicant for employment because of race, color, religion, sex (to include pregnancy and sexual orientation), gender identity, national origin, age, marital status, genetic information, disability, or because he or she is a protected veteran or any other characteristic protected by federal, state, or local law.
The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Lehman-Roberts Company and/or the Memphis Stone & Gravel Company and their designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-hire drug testing.
Equal Opportunity Employer, including disabled and veterans.
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