Customer Service Specialist

2 months ago


Memphis, United States Lehman-Roberts Full time

LEHMAN-ROBERTS COMPANY - A PROUD TRADITION SINCE 1939 Lehman-Roberts Company and sister company Memphis Stone and Gravel, have been a part of the fabric of Memphis for more than a combined 190 years. Our companies are dedicated to the manufacturing and placement of quality hot mix asphalt along with surface mining of aggregates. Anchoring our company's efforts are the core values of stewardship, humility, continuous improvement, and relationships. With manufacturing facilities throughout West Tennessee and North Mississippi, the family of companies specializes in construction projects ranging from commercial projects to miles of interstate highway paving throughout the Mid-South. We have committed to leading in the highway construction and aggregate industries by rewarding our most valuable resource... our employees As part of the team, we offer: Paid Vacations/ Holidays Life Insurance 401K w/ Company Match and Profit Sharing Flexible Spending Account Additional Voluntary Life Insurance and Disability Position Summary The Customer Service Specialist is an important part of the accounting team and will have cross organization exposure and interaction with different divisions, businesses and independent contractors. This position will be responsible for timely and accurately processing transactions into the accounting system, daily processing of tickets, material sales, processing payables and invoicing customers, as well as providing customer relations. Responsibilities Post daily customer payments Upload weekly payments to the bank Research and resolve invoice discrepancies with customer and vendors Mailing and emailing invoices to customers Paying Independent Haulers Attend meetings and resolve issues, customer service concerns Process material sales Performing additional duties, as required, to support the Accounting and Administrative teams Requirements High School Diploma or GED 2+ years’ experience/ knowledge of Accounting/ Accounts Payable/ Customer Service Valid driver’s license Ability to work independently and within a group Strong organization skills and ability to multi-task and prioritize daily/weekly/monthly tasks Willingness to learn and ability to pick up new tasks quickly and efficiently Strong computer skills with proficient in Excel Environmental Working Conditions The following environmental/atmospheric working conditions are commonly, but not always, associated with the performance of this position. Travel within local area (

It is the policy of Lehman-Roberts Company not to discriminate against any applicant for employment because of race, color, religion, sex (to include pregnancy and sexual orientation), gender identity, national origin, age, marital status, genetic information, disability, or because he or she is a protected veteran or any other characteristic protected by federal, state, or local law. The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Lehman-Roberts Company and/or the Memphis Stone & Gravel Company and their designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We maintain a drug-free workplace and perform pre-hire drug testing. Equal Opportunity Employer, including disabled and veterans.

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