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Customer Service Associate

2 months ago

Memphis, Tennessee, United States Memphis Goodwill Incorporated Full time

Retail Floor Specialist

Overview

The Retail Floor Specialist plays a crucial role in ensuring a welcoming shopping environment for customers. This position involves various responsibilities aimed at enhancing customer satisfaction and maintaining store standards.

Key Responsibilities

  • Deliver outstanding customer service to create a positive shopping experience.
  • Organize and maintain the sales floor and inventory effectively.
  • Occasionally assist with cash register operations.
  • Follow safety protocols and adhere to company policies diligently.
  • Report any incidents of theft or suspicious activity.

Performance Objectives

  • Meet and surpass established production targets.

Qualifications

  • High school diploma or equivalent is required.
  • Must be able to lift items weighing up to 60 pounds.
  • Strong communication skills are essential.
  • Willingness to work a flexible schedule, including evenings and weekends.