Service Coordinator

3 weeks ago


Plymouth Meeting, United States Sciens Building Solutions Full time

THE POSITION IN A NUTSHELLSciens Building Solutions seeks a Service Coordinator responsible for interacting with existing and potential customers to ensure customer satisfaction and a positive company image. The Service Coordinator will perform scheduling of preventative maintenance inspections and emergency calls. This person will field customer calls, analyze issues, evaluate the situation and determine how best to handle.WHAT YOU'LL BE DOING (and doing well)Schedule preventative maintenance inspections and emergency calls. Utilize dispatch board to update and maintain all schedules for on time service while maintaining zero backlogs.Answer calls from customers. If needed, dispatch the proper technicians to handle any emergencies as required. Follow through to ensure resolution of all situations.Generate/monitor Service department's internal and external correspondence regarding service technicians. This includes analyzing completed work orders for accuracy, and ensuring they are correct, complete and on time.Perform accurate pricing of labor and/or materials as dictated by the contract for that particular customer.Prepare subcontract work order for invoicing, including test reports, deficiencies and quotes.Track and/or quote deficiencies.Update and maintain all customer information in all databases, including but not limited to: Service department inspection dates, contract information, new customers/sites and updated customer names and addresses.Dispatch appropriate technician(s) based on skill set required for each site or project.Issue tools from service cage.Generate/maintain schedules on a daily/weekly/monthly. Field trouble calls, PM inspections, on-call schedule, vacation schedule, and subcontractor schedule.Prepare and process work orders and invoices, when applicable; acquire purchase orders where customer requires.Display effective communication with customers; promptly follow up on customer inquiries, tracking special needs requests, reports and copies as needed.Material requisition: prepare and process accurate purchase requisitions for purchasing.Complete service contract cancellation form(s) and submit with back up for processing.Coordinate customers' service requirements with other appropriate departments, as necessary, to ensure effective customer service.Provide accurate information to Accounting to ensure one-day billing processing.WHAT WE LIKE ABOUT YOUHigh school diploma or equivalent.Two to five years of experience in customer service.Strong organizational skills.Ability to multi-task, manage self and team.Remain calm under pressure.Possess sound decision-making skills and practical judgment priorities.Ability to encourage and motivate people with positive attitude.Interest in helping and working with customers.Computer literate: Working knowledge of Microsoft Outlook, Excel, Word, and PowerPoint.WHAT WE'RE BRINGING TO THE TABLECompetitive salary based on qualifications.Paid time off plan and holidays.401(k) matching.Short term and long-term disability. Medical, dental, and vision plans with options.Life insurance.Professional career development opportunities.


  • Service Coordinator

    4 weeks ago


    Plymouth Meeting, Pennsylvania, United States Sciens Building Solutions Full time

    Job Title: Service CoordinatorSciens Building Solutions is seeking a highly organized and customer-focused Service Coordinator to join our team. As a Service Coordinator, you will be responsible for ensuring customer satisfaction and a positive company image by interacting with existing and potential customers, scheduling preventative maintenance inspections...


  • Plymouth Meeting, United States Carrier Full time

    Country: United States of AmericaLocation: CAP06: CCS-Plymouth Mtg, PA 4110 Butler Pike, Plymouth Meeting, PA, 19462 USACarrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life...


  • Plymouth Meeting, Pennsylvania, United States Main Line Health Full time

    Be an Integral Part of Our TeamWe are seeking a highly skilled and organized Patient Services Representative to join our team at Main Line Health. As a key member of our organization, you will play a vital role in providing exceptional patient care and support.Key Responsibilities:Provide exceptional patient service and support, ensuring a positive...


  • Plymouth Meeting, Pennsylvania, United States Ardán, Inc., A Community of Companies Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Purchase Transaction Coordinator to join our team at Ardán, Inc., A Community of Companies. As a key member of our closing team, you will play a critical role in ensuring the smooth execution of real estate transactions.Key ResponsibilitiesCoordinate and manage the closing process, ensuring...


  • Plymouth Meeting, Pennsylvania, United States Ardán, Inc., A Community of Companies Full time

    About the RoleWe are seeking a highly skilled and organized Purchase Transaction Coordinator to join our team at Ardán, Inc., A Community of Companies. As a key member of our closing team, you will be responsible for coordinating the purchase transaction process from start to finish.ResponsibilitiesCoordinate real estate purchase closings, ensuring timely...


  • Plymouth Meeting, Pennsylvania, United States Bethany Full time

    Bilingual Intake Coordinator Job DescriptionBethany is a leading international Christian nonprofit organization that strengthens and preserves families, supports displaced people, and finds safe, loving families for children in need. We are seeking a highly skilled and compassionate Bilingual Intake Coordinator to join our team.Key...


  • Plymouth Meeting, Pennsylvania, United States AristaCare Full time

    Nurse Care CoordinatorAs a Nurse Care Coordinator at AristaCare, you will play a vital role in ensuring the highest quality of care for our residents. Your primary responsibility will be to provide direct nursing care and supervise the day-to-day activities of nursing assistants. You will work closely with the Director of Nursing Services and Nurse...

  • Care Coordinator

    4 weeks ago


    Plymouth Meeting, Pennsylvania, United States Accolade Full time

    About AccoladeAccolade is a leading healthcare company that provides personalized healthcare experiences to millions of people and their families. Our mission is to help every person live their healthiest life by connecting them to the right care at the right time.Job OverviewWe are seeking a highly motivated and compassionate Care Coordinator to join our...


  • Plymouth Meeting, Pennsylvania, United States Ardan Full time

    Job Title: Purchase Transaction CoordinatorAbout the Role:At Ardan, we are seeking a highly skilled Purchase Transaction Coordinator to join our team. As a key member of our closing operations team, you will be responsible for coordinating real estate purchase closings, communicating with clients and stakeholders, and ensuring the smooth execution of closing...


  • Plymouth Meeting, Pennsylvania, United States Ardan Inc Full time

    Job Description**Job Summary**Ardan Inc is seeking a highly skilled and detail-oriented Purchase Transaction Coordinator to join our team. As a key member of our closing team, you will be responsible for coordinating real estate purchase closings, communicating with clients and stakeholders, and ensuring timely and accurate delivery of closing...


  • Plymouth Meeting, Pennsylvania, United States Masonic Village at Lafayette Hill Full time

    About the Role:Masonic Village at Lafayette Hill is seeking a skilled Medical Records Coordinator to join our team. As a Medical Records Coordinator, you will play a critical role in ensuring the accuracy and completeness of patient records, while also maintaining compliance with state and federal regulations.Key Responsibilities:Initiate, write, and update...


  • Plymouth Meeting, Pennsylvania, United States Ardán, Inc., A Community of Companies Full time

    About the RoleWe are seeking a highly skilled Purchase Transaction Coordinator to join our team at Ardán, Inc., A Community of Companies. As a key member of our closing team, you will play a critical role in ensuring the smooth execution of residential real estate transactions.ResponsibilitiesCoordinate the preparation and review of residential settlement...


  • Plymouth Meeting, Pennsylvania, United States Grid151 LLC Full time

    Job Title: Purchase Transaction CoordinatorGrid151 LLC is seeking a highly skilled Purchase Transaction Coordinator to join our team. As a key member of our closing team, you will be responsible for coordinating real estate purchase closings, communicating effectively with clients, lenders, and other stakeholders, and ensuring that all closing activities are...

  • Service Coordinator

    4 weeks ago


    Plymouth, United States Insight Global Full time

    Service Coordinator Location: Plymouth, MN- onsite 5 days Perm: $56-58k- 10% company bonus Required Skills & Experience 1-3 years of customer service experience. Experience communicating with vendors and customers. Very fluent and efficient with Excel, along with Windows, Microsoft Office (Word, PowerPoint, etc.). Knowledge of Salesforce and...

  • Service Coordinator

    1 month ago


    Plymouth, United States Insight Global Full time

    Service CoordinatorLocation: Plymouth, MN- onsite 5 days Perm: $56-58k- 10% company bonusRequired Skills & Experience 1-3 years of customer service experience. Experience communicating with vendors and customers. Very fluent and efficient with Excel, along with Windows, Microsoft Office (Word, PowerPoint, etc.). Knowledge of Salesforce and ServiceChannel....

  • Service Coordinator

    3 weeks ago


    Plymouth, United States Insight Global Full time

    Job: Service Coordinator Location: 5 days a week on-site in Plymouth, MN Duration: full-time Pay Rate: $55k/yr - $59k/yr Job Description: One of Insight Globals industrial services clients is looking for a Service Coordinator to join their team. This position is responsible for managing a myriad of the clients service activities including small scope...

  • Service Coordinator

    1 month ago


    Plymouth, United States Insight Global Full time

    Job DescriptionJob DescriptionJob: Service CoordinatorLocation: Plymouth, MNDuration: full-timePay Rate: $50k/yr - $56k/yrJob Description:One of Insight Global's industrial services clients is looking for a Service Coordinator to join their team. This position is responsible for managing a myriad of the client's service activities including small...

  • Service Coordinator

    3 weeks ago


    Plymouth, United States Insight Global Full time

    Job: Service CoordinatorLocation: 5 days a week on-site in Plymouth, MNDuration: full-timePay Rate: $55k/yr - $59k/yrJob Description:One of Insight Global's industrial services clients is looking for a Service Coordinator to join their team. This position is responsible for managing a myriad of the client's service activities including small scope projects,...

  • Service Coordinator

    2 weeks ago


    Plymouth, United States Insight Global Full time

    One of Insight Globals industrial services clients is looking for a Service Coordinator to join their team. This position is responsible for managing a myriad of the clients service activities including small scope projects, warranty management and administration, planned/ route maintenance and on-demand maintenance requests. The Service Coordinator works...

  • Service Coordinator

    4 weeks ago


    Plymouth, United States Insight Global Full time

    Job DescriptionJob DescriptionOne of Insight Global's industrial services clients is looking for a Service Coordinator to join their team. This position is responsible for managing a myriad of the client's service activities including small scope projects, warranty management and administration, planned/ route maintenance and on-demand maintenance...