Operations Training Specialist

3 weeks ago

Lawrenceville, United States Masonite International Full time
We heard you knock

Masonite is now proudly part of Owens Corning. Owens Corning is a global building and construction materials leader committed to building a sustainable future through material innovation. Our four integrated businesses - Roofing, Insulation, Doors, and Composites - provide durable, sustainable, energy-efficient solutions that leverage our unique material science, manufacturing, and market knowledge to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders, and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2023 sales of $9.7 billion. For more information, visit www.owenscorning.com.

Excellent opportunity to lead our Manufacturing Gold Standard project and roll it out to other facilities. You will need experience creating and executing "Gold Standard" manufacturing work instructions and training programs.

Overview

The Operations Training Specialist is responsible for creating content, directing, teaching and facilitating training activities for a residential operations / manufacturing segment (retail or wholesale), as well as lead various other training and development initiatives.

This individual will partner with operations leadership across the organization to assess training needs and requirements.

This role is responsible for the creation of training programs, materials, process maps, navigations guides and other collateral for all operations training. This includes the writing of, reviewing, and editing content of their own and others, while also facilitating training classes in person and virtually.

Content creation will likely be 25% of their role, 75% of their role will be teaching and facilitating sessions, with the majority of time focused on supervisor development.

Main Responsibilities and Accountabilities:

  • Creates, design and facilitates supervisor training programs for manufacturing team leads and production supervisors
  • Designs and supports the deployment of new hire onboarding programs
  • Creates and partners to develop "day 3 and beyond" training and mentoring programs for production employees
  • Creates and maintains training materials including job aids, skill assessments/test, multimedia visual aids. Supports the development and maintenance of online web training materials and tutorials that enhances the performance of operations teams.
  • Collaborates with learning & development teams to identify best practices and evaluate overall effectiveness of training.
  • Creates an engaged workforce that leads to the reduction in turnover and development of employees
  • Ensures that operations organizational training needs and expectations are met on a consistent basis.
  • Performs administrative tasks such as monitoring costs within budget, scheduling classes, setting up systems and equipment, uploading new employee information into required systems, and coordinating curriculum enrollment
Minimum Qualifications and Experience Requirements:
  • Bachelor's Degree or equivalent experience preferred
  • 3-5 years of training related experiences. Training experience within an operations / manufacturing environment is preferred. Having prior leadership roles within an operations environment is a plus.
  • DDI certification a plus
  • Knowledge of employee training and development methodologies and instructional design
  • Ability to successfully lead training initiatives. Able to conduct classroom training and facilitate meetings.
  • Self-starter, flexible and able to work on time sensitive projects with minimal supervision
  • Ability to communicate effectively across all levels while building strong working relationships. Able to build credibility while being on the manufacturing floor.
  • Excellent verbal and written communications skills
  • Passionate about teaching and mentoring others.
  • Demonstrated proficiency with Microsoft Office Suite - Word, Excel, PowerPoint, Outlook including training database experience
  • Working knowledge of learning management software. Experience with Workday, Moodle and Linkedin Learning a plus.
  • Able to travel up to 50% of the time.
  • Experience partnering with external training vendors and universities / colleges / technical schools.
  • Experience in developing and putting developmental programs together such as rotational programs, leadership development programs, apprenticeships, curriculum development, etc.
  • Experience developing and deploying technical training


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