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Benefit Specialist

3 months ago

Phoenix, United States Southwest Network Full time

Join the AMAZING Southwest Network Team and receive a $1,000 sign on bonus

As a Benefits Specialist, you will help our members navigate the confusing world of benefits and insurance. In this fast-paced position, you will assist individuals in applying for benefits and insurance coverage, help them obtain financial information, and educate them and their families-as well as fellow team members-regarding benefit issues.

Requires effective interpersonal, written and verbal communication skills. Ability to follow direction, use of sound judgment and excellent time management skills are essential. Must maintain good member relationships, and be able to identify priorities and stay organized. Preferred typing skills of 25 to 30 WPM.

A complete job description is available upon request.

REQUIREMENTS

Education, Certification, and Experience Requirements

  • High school diploma or equivalency certificate required; associates degree preferred.
  • Experience with state and federally funded benefits preferred.
  • Must maintain current CPR, First Aid, and Therapeutic Options certifications (offered through Southwest Network)
  • Must maintain a valid Arizona driver's license and car insurance
  • Must be at least 21 years of age.
Knowledge, Ability, and Skills
  • Knowledge of community based behavioral health services preferred, as is knowledge of the Maricopa County behavioral health system.
  • An understanding of community resources, eligibility and entitlement funding sources preferred.
  • Must have the ability to maintain excellent member and family relationships and provide excellent customer service
  • Requires effective written, verbal and interpersonal communication skills
  • Ability to stay organized and have critical thinking, time management and problem solving skills are a must
  • Ability to utilize multiple types of office equipment (i.e. phones, copier, fax, etc.)
  • Ability to type 25 to 40 WPM is preferred
  • Must be proficient in Microsoft Office software
  • Must be able to utilize the internet and various web browsers
COMPENSATION and BENEFITS
  • This position is offered at a fair, competitive salary.
  • Medical, Dental, and Vision insurance
  • Health Savings and Flex Spending account options
  • Paid sick, vacation and holiday time (10 paid holidays per year)
  • Tuition reimbursement
  • Retirement plan (403b) with company match
  • Disability insurance
  • Basic life insurance with the option to purchase supplemental insurance
  • Employee Assistance Program
  • Employee Discounts


When you consider everything-the salary, the benefits, the ongoing training and support we offer, and the impact you'll have on the lives of others-it could be the right opportunity for you.

Any offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.

Southwest Network is an equal opportunity employer.

ABOUT OUR ADULT SERVICES DIVISION

For adults with serious mental illness, recovery and success in life depends on good mental and physical health, as well as having satisfying relationships, safe housing, purpose in life, a sense of belonging, and hope for the future. We help people define their personal goals for recovery and manage their symptoms so they can achieve those goals. With our integrated health services, care and support, they discover strengths they didn't know they had and are able to build futures filled with hope, meaning, and wellness.

ABOUT SOUTHWEST NETWORK

Southwest Network provides integrated behavioral and physical health services, caring for both the mind and body for whole health and wellness. We provide treatment programs for seriously mentally ill adults and children and adolescents with complex emotional and behavioral needs. We are committed to their recovery, and we work together to offer hope, support individual goals, encourage self-sufficiency, and change lives. We do whatever is needed for the individuals and families we serve.

We truly understand how important our employees are to those they care for, and how critical they are to our mission. As one of our employees, we will look after as many of your professional and personal needs as we can and make sure your work environment is productive, yet pleasant and informal. We are committed to offering you opportunities for personal and career growth, and we value and reward innovation, collaboration, dedication, and strength.