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Account Manager

4 months ago


Exton, United States Zoetis Full time
  • Location: Malvern, PA based role with a preference for the potential candidate to live in Pennsylvania, New Jersey, Delaware, or Maryland. Other locations considered.
  • Position Summary
  • This is an exciting opportunity to learn the Associate Inside and Digital Sales role and perform at a high level with a highly talented team.
  • The Primary responsibilities will be to learn and utilize solution selling, territory management, and business planning capabilities in order to establish relationships and maximize sales performance within the assigned territory
  • Primary Responsibilities:
  • Sales Performance
  • Meet overall sales objectives (quota) both overall and for key growth products via demand generation within targeted geography
  • Successfully launch new product and service offerings
  • Demonstrate success in other key sales metrics such as growth rates and improving the health of your business
  • Workload will combine account management and outbound outreach through multiple channels
  • Solution Selling Skills, Technical Knowledge, and Customer Value Delivery
  • * Demonstrate the ability to learn and execute Solution Selling capabilities
  • * Build and demonstrate technical knowledge, verbal fluency, and veterinary practice expertise
  • * Establish relationships with and service all targeted hospitals / personnel to maintain and grow relevance and access within each account.
  • * Interact with customers following all Zoetis promotional guidelines.
  • Territory Management and Teamwork
  • Effectively execute a call-cycle at the account and veterinarian level that delivers our reach / frequency expectations
  • Develop and execute a Territory Business Plan / Resource Allocation per our expectations - effectively implementing the full complement of Zoetis resources and following up to maximize ROI
  • Introduce new customers to Zoetis products and services through effective onboarding calls for all new Zoetis Petcare customers

Utilize our Customer Relationship Management system to identify evidence based key account growth opportunities.

* Conduct quarterly business reviews with IDSM and routinely adjust the strategies, tactics, and investments based on changing needs to maximize territory performance.

* Meet department activity expectations including sales call activity

* Work with Territory, Area, and ZTS colleagues in a professional manner to include consistently meeting expectations around integrity/compliance, work-ethic, role/responsibility, conduct, effective communication, all administrative responsibilities, and overall teamwork.

Professional Development

* Successfully complete Individual Development Plan

* Exhibit willingness to accept and incorporate feedback

Education & Experience

Associate degree Required.

Animal Health or other industry related experience preferred

Follow-through and attention to detail.

Professional demeanor and presentation style.

Focused and results oriented, able to identify goals and priorities and resolve issues in initial stages.

Willingness to work independently and in a close team environment, self-starter

Exhibit willingness to accept and incorporate feedback

Technical Skills Requirements

* Verbal, written, presentation, interpersonal, and communication skills.

* Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information

* Computer skills (MS Office, Outlook, and ability to learn Zoetis systems)

Physical Position Requirements

Ability and willingness to travel and work some evenings as required by the position including occasional overnight travel. Ability to apply for and be awarded a full time position is expected.

Full time Regular Colleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.